Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Farmington, ME

About The Position

ConvenientMD is seeking a licensed paramedic to join its team as an Urgent Care Technician. The technician is an important clinical team member who provides patient care alongside medical providers and contributes to a collaborative clinical environment. The role includes patient triage, assisting with examinations and procedures, performing diagnostic and point-of-care testing, supporting cardiac and airway care, providing wound care and administering immunizations and medications in accordance with federal and state regulations. The technician also communicates with patients, maintains electronic medical records, monitors patient conditions, maintains clinic equipment and supplies, and supports coordination and training within the clinical team. This role requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Employees must be flexible to work nights, weekends, and holidays, travel to training shifts, and, if needed, work at up to three other ConvenientMD locations within one hour of their primary clinic. Part-time and per-diem schedules are also described in the posting.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time schedule requires three shifts per week and at least four shifts per month on a Saturday or Sunday; part-time requires two shifts per week and at least two weekend shifts per month; per diem requires four shifts per month, ideally one each week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to work at up to three other ConvenientMD locations within one hour of the primary clinic if needed, and to travel for training shifts within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Effective written and verbal communication, collaboration, and relationship-building skills.
  • Patient-focused, compassionate, proactive, trustworthy, and effective as a team member.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Triage patients by taking vital signs, documenting medical history, and conducting observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic procedures and testing, including vision and hearing testing, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments and administer immunizations and medications in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, including patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment in accordance with organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new team clinic members.
  • Work required 12-hour shifts, including weekend shifts as specified for the applicable employment schedule; flexibility to work nights, weekends, and holidays is required.
  • Travel for training shifts, which may be outside the primary clinic within a one-hour commute; if needed, work at a minimum of three other ConvenientMD locations within a one-hour travel distance of the primary clinic.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products such as hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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