Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Augusta, ME
•Onsite

About The Position

ConvenientMD is seeking a licensed Paramedic to work as an Urgent Care Technician. This clinical team member provides patient care and triage, supports medical providers during examinations, testing, and procedures, and helps maintain a collaborative clinic environment. The role includes patient assessment, diagnostic testing, cardiac and airway support, wound care, immunizations, medication administration, patient communication, electronic medical record documentation, equipment maintenance, and coordination with the clinical team. The position requires flexibility to work 12-hour shifts, including nights, weekends, and holidays, and to travel to nearby clinics or training locations when needed.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support certification from the American Heart Association or American Red Cross. CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time availability requires three shifts per week, including at least four Saturday or Sunday shifts per month; part-time availability requires two shifts per week, including at least two Saturday or Sunday shifts per month; per-diem availability requires four shifts per month, ideally one each week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic, if needed.
  • Ability to travel for training shifts within a one-hour commute from the primary clinic.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Strong written and verbal communication, collaboration, and teamwork skills.
  • Compassionate, patient-focused approach and ability to build positive relationships with patients, team members, and organizational stakeholders.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical histories, and performing observational examinations.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
  • Provide cardiac and airway management, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, including patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new team clinic members.
  • Work shifts at other ConvenientMD locations within a one-hour travel distance when needed, and travel for training shifts within a one-hour commute.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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