Paramedic - Urgent Care

Advocate Health and Hospitals Corporation•Greensboro, NC

About The Position

The Paramedic works with an Emergency Medicine–managed urgent care team caring for patients of all ages, from newborns to adults, with a strong focus on pediatric expertise. The team bridges the gap between primary care and the emergency department by providing high-quality, efficient care and helping reduce unnecessary emergency department utilization. The role operates in a collaborative, team-focused environment grounded in communication, respect, shared accountability, positivity, compassion, empathy, and patient-centered decision-making. The position provides patient- and family-centered care, including rapid evaluation of life-threatening emergencies, implementation of prescribed therapies within scope of practice, and collaboration with nursing and medical teams. It supports patient safety, privacy, communication across the continuum of care, professional practice, patient advocacy, clinical priorities, quality improvement, patient flow, and accurate electronic documentation. Paramedics use medications, treatments, and protocols within the scope defined by NCOEMS and under physician orders, and perform assigned point-of-care testing in accordance with applicable policies and regulations. This is a full-time, 34-hour-per-week position with three shifts per week and rotating weekends. Weekday shifts are 7 a.m.–7 p.m.; weekend shifts are 8 a.m.–6 p.m. The listed pay range is $24.10–$36.15.

Requirements

Paramedic certification from an accredited certified paramedic program, or an Associate of Applied Science degree in Paramedic studies or equivalent.
Basic Cardiac Life Support (BCLS).
Applicable state-OEMS certification as EMT-P.
Maintain certification through affiliation with an approved applicable state-OEMS education provider.
Ability to provide direct and indirect patient care.
Strong oral and written communication skills.
Ability to work collaboratively.
Ability to evaluate and appropriately respond to verbal and nonverbal communication from patients at different developmental stages, including neonates, pediatrics, adolescents, adults, and geriatrics.
Ability to build rapport with hospital personnel, providers, patients, and visitors.
Ability to push stretchers, wheelchairs, carts, and equipment.
Ability to communicate clearly, concisely, and professionally by telephone and other automation devices.
Ability to lift and position patients of all weights and heights using assistive devices and/or personnel as appropriate.
Computer skills for electronic documentation of patient care.
Perform duties in accordance with applicable laws, ordinances, policies, procedures, and protocols.
Ability to handle emergency or crisis situations and work in highly stressful, crowded conditions with moderate noise and frequent interruptions.
Ability to provide absentee replacement on short notice.
Wear required personal protective equipment (PPE).

Nice To Haves

Three years of Emergency Service experience preferred.
Advanced Cardiac Life Support (ACLS) or Pediatric Advanced Life Support (PALS) may be required within one year in select areas.
Critical Care certificate preferred.
National Registry paramedic preferred.

Responsibilities

Provide patient- and family-centered care that addresses physical, emotional, spiritual, cultural, religious, and environmental needs.
Rapidly evaluate life-threatening emergencies and implement prescribed therapies within scope of practice.
Collaborate with nursing and medical team members to establish treatment goals.
Maintain a safe, therapeutic, and healing environment, ensuring patient privacy and respectful, accepting, professional behavior.
Use and promote technology and equipment to enhance patient and staff safety.
Communicate effectively to share information throughout the continuum of care and contribute as a member of the healthcare team.
Participate in the professional practice model, including shared governance, adherence to standards of care, peer review, professional development, and accountability for actions.
Act as a patient advocate across care settings and in the community.
Identify clinical priorities and initiate actions to improve patient outcomes.
Use medications, treatments, and protocols within the scope of practice defined by NCOEMS and under physician orders.
Perform assigned point-of-care testing and maintain competency in compliance with organizational policies and applicable state and federal regulations.
Document medications and treatments in the Electronic Medical Record.
Reassess patients and document reassessments in the Electronic Medical Record in accordance with hospital policy and procedure.
Demonstrate teamwork with other members of the Emergency Department Care team.
Support evidence-based practice, research, and quality-improvement initiatives.
Demonstrate the organization's patient promise.
Facilitate optimal patient flow through the Emergency Department and help ensure the safety and security of patients.