About The Position

ConvenientMD is seeking a licensed Paramedic to join its urgent care team as an Urgent Care Technician. This clinical team member provides patient care and supports medical providers in a collaborative, fast-paced environment. Responsibilities include triage, assisting with examinations and procedures, conducting diagnostic tests, administering care and medications within applicable regulations, documenting patient information, communicating with patients and colleagues, and supporting clinic operations and team training. The position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four Saturday or Sunday shifts per month. The posting also describes part-time and per-diem schedules. Employees must be flexible to work nights, weekends, and holidays, may need to work at other ConvenientMD clinics within an hour of their primary clinic, and must travel for training shifts when needed.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
  • Ability to work 12-hour shifts; the full-time schedule is three shifts per week, including at least four Saturday or Sunday shifts per month.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts, which may take place outside the primary clinic within a one-hour commute.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Effective written and verbal communication and ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, patient-focused approach; proactive communication; trustworthiness; and ability to collaborate as part of a team.

Nice To Haves

  • National paramedic certification.
  • One to two years of patient triage experience in urgent care or an emergency department.

Responsibilities

  • Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
  • Assist with patient examinations and prepare necessary equipment and documentation; support providers during testing and procedures.
  • Perform diagnostic and testing procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
  • Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, documenting patient histories and treatment details.
  • Observe and report changes in patients’ conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Maintain a stocked and sterile workspace to support clinic operations.
  • Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Urgent care services at no cost to team members and their families.
  • Health insurance coverage.
  • Dental insurance coverage.
  • Vision insurance coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and access to discounts on services and products, including hotels, travel, entertainment, and restaurants.
  • Collaborative team environment that encourages professional growth.
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