Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD•Plaistow, NH
•Onsite

About The Position

ConvenientMD is seeking a dedicated, licensed paramedic to join its team as an Urgent Care Technician. This clinical team member provides high-quality patient care alongside medical providers in a fast-paced, collaborative urgent care environment. The role includes patient triage and examination support, diagnostic testing, clinical procedures, patient communication and documentation, and maintaining clinic equipment and workspaces. The position requires 12-hour shifts and flexibility to work nights, weekends, and holidays. Team members may also need to work at other nearby clinic locations and travel for training shifts.

Requirements

  • High school diploma or GED.
  • Licensed paramedic; national certification is preferred.
  • Prior experience placing and monitoring IVs.
  • Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross; CPR, ACLS certifications, and online-only classes are not accepted.
  • Ability to work 12-hour shifts. Full-time employees must work three shifts per week, including at least four Saturday or Sunday shifts per month; part-time employees must work two shifts per week, including at least two weekend shifts per month; per-diem employees must work four shifts per month, ideally one per week.
  • Flexibility to work nights, weekends, and holidays.
  • Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
  • Ability to travel for training shifts that may be outside the primary clinic within a one-hour commute.
  • Ability to communicate proactively and confidently in writing and verbally, raise concerns, and communicate directly with colleagues and patients.
  • Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
  • Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
  • Collaborative approach and ability to contribute to a strong team dynamic.
  • Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
  • Compassionate, authentic, patient-focused approach.

Nice To Haves

  • One to two years of patient triage experience in an urgent care or emergency department.
  • National paramedic certification.

Responsibilities

  • Triage patients by taking vital signs, documenting medical histories, and conducting observational examinations to identify immediate healthcare needs.
  • Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
  • Perform diagnostic procedures and tests, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
  • Perform point-of-care testing, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis tests.
  • Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
  • Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
  • Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
  • Maintain accurate electronic medical records, including patient histories and treatment details.
  • Observe and report changes in patient conditions and take necessary action.
  • Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
  • Keep the workspace stocked and sterile to support clinic operations.
  • Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
  • Welcome and support the training of new clinic team members.

Benefits

  • Collaborative team environment that encourages professional growth.
  • Urgent care services at no cost to team members and their families.
  • Health, dental, and vision coverage.
  • Company-paid short-term disability.
  • Optional pet insurance.
  • 401(k) match after one year of service.
  • Access to primary care, depending on location.
  • Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
  • Rewards and discounts on services and products including hotels, travel, entertainment, and restaurants.
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