Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • Nashua, NH

3d

About The Position

ConvenientMD is seeking a dedicated, licensed paramedic to work as an Urgent Care Technician. This clinical team member provides high-quality patient care, works alongside medical providers, and contributes to a supportive, collaborative environment in a fast-paced urgent care setting.

The role includes triaging patients, assisting with examinations, performing diagnostic and point-of-care testing, supporting cardiac and airway care, and providing wound care, immunizations, and medication administration within applicable regulations. The technician also engages with patients, maintains accurate electronic medical records, monitors changes in patient condition, and helps keep clinic equipment and workspaces clean, stocked, and ready for use. The position involves close coordination with the clinical team and supporting the training of new team members.

Availability requirements vary by employment arrangement. Full-time team members must work three 12-hour shifts per week, including at least four Saturday or Sunday shifts per month. Part-time team members must work two 12-hour shifts per week, including at least two weekend shifts per month. Per diem team members must work four 12-hour shifts per month, ideally one shift each week. Flexibility to work nights, weekends, and holidays is required. Team members may need to work at other ConvenientMD locations within one hour of their primary clinic and travel for training shifts within a one-hour commute.

Requirements

• High school diploma or GED.
• Licensed paramedic; nationally certified paramedic preferred.
• Prior experience placing and monitoring IVs.
• Current Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
• Ability to work 12-hour shifts according to the applicable full-time, part-time, or per diem schedule described in the posting.
• Flexibility to work nights, weekends, and holidays.
• Ability, if needed, to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts, which may take place within a one-hour commute of the primary clinic.
• Patient-focused, compassionate approach and ability to support patients with kindness and understanding.
• Proactive, confident written and verbal communication skills, including the ability to raise concerns and communicate directly and professionally.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Ability to build positive relationships with patients, team members, and organizational stakeholders.
• Collaborative approach and ability to contribute to a strong team dynamic.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Conduct patient triage by taking vital signs, documenting medical history, and performing observational examinations.
• Assist with patient examinations and prepare equipment and documentation; support providers during testing and procedures.
• Perform diagnostic procedures and tests, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
• Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Perform wound care assessments, immunizations, and medication administration in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, including patient histories and treatment details.
• Observe and report changes in patients’ conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Keep the workspace stocked and sterile to support clinic operations.
• Coordinate patient care with the clinical team and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Access to employer rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED