Paramedic (Urgent Care Tech) - Urgent Care

ConvenientMD • West Lebanon, NH

20h • Onsite

About The Position

ConvenientMD is seeking a dedicated, licensed Paramedic to work as an Urgent Care Technician. The role is an integral part of the clinical team, providing high-quality patient care alongside medical providers in a fast-paced, collaborative environment. The technician conducts triage, supports examinations and procedures, performs diagnostic and point-of-care testing, provides cardiac and airway care, and delivers wound care, immunizations, and medication administration within applicable regulations. The role also involves engaging with patients, maintaining accurate electronic medical records, monitoring and reporting changes in patient conditions, maintaining clinic equipment and supplies, coordinating with clinical colleagues, and supporting the training of new team members.

This position requires 12-hour shifts. Full-time employees work three shifts per week, including at least four weekend shifts per month. Flexibility to work nights, weekends, and holidays is required. Team members may need to work at other ConvenientMD clinics within a one-hour travel distance and travel for training shifts.

Requirements

• High school diploma or GED.
• Licensed paramedic; national certification is preferred.
• Prior experience placing and monitoring IVs.
• Basic Life Support (BLS) certification from the American Heart Association or American Red Cross. CPR, ACLS, and online-only classes are not accepted.
• Ability to work three 12-hour shifts per week for full-time employment, with at least four shifts per month on a Saturday or Sunday.
• Flexibility to work nights, weekends, and holidays.
• If needed, ability to work at a minimum of three other ConvenientMD locations within one hour of the primary clinic.
• Ability to travel for training shifts that may take place outside the primary clinic within a one-hour commute.
• Ability to maintain confidentiality and handle patient information in accordance with HIPAA regulations.
• Proficiency with Microsoft Office Suite or related software, and experience with or ability to learn Experity and other business systems.
• Compassionate, authentic, patient-focused approach and ability to support a sense of belonging.
• Proactive, confident written and verbal communication, including raising concerns as they arise.
• Ability to establish and maintain positive relationships with patients, team members, and organizational stakeholders.
• Collaborative approach and ability to contribute to a strong team dynamic.

Nice To Haves

• One to two years of patient triage experience in an urgent care or emergency department.
• National paramedic certification.

Responsibilities

• Triage patients by taking vital signs, documenting medical histories, and conducting observational examinations to identify immediate healthcare needs.
• Assist with patient examinations by preparing equipment and documentation and supporting providers during testing and procedures.
• Perform diagnostic procedures, including vision and hearing tests, drug screens, breath alcohol testing, and spirometry.
• Perform point-of-care tests, including strep, flu, RSV, SARS-CoV-2, glucose, lipid panel, and urinalysis testing.
• Provide cardiac and airway care, including ECGs, AED use, nebulizer treatments, and oxygen administration.
• Conduct wound care assessments and administer immunizations and medications in accordance with federal and state regulations.
• Assist with patient inquiries, communicate test results, and explain medication or therapy plans.
• Maintain accurate electronic medical records, documenting patient histories and treatment details.
• Observe and report changes in patients' conditions and take necessary action.
• Clean, sterilize, and maintain medical instruments and equipment according to organizational policies.
• Maintain a stocked and sterile workspace to support clinic operations.
• Coordinate patient care with clinical team members and communicate patient information and updates to providers and other healthcare professionals.
• Welcome and support the training of new clinic team members.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED