Urgent Care Center Volunteers

Memorial Sloan Kettering Cancer Center • New York, NY

2d • Onsite

About The Position

Memorial Sloan Kettering Cancer Center is seeking proactive, self-starting volunteers to support patients, families, and staff in its Urgent Care Center at Memorial Hospital, 1275 York Avenue, New York, NY 10065. Volunteers serve once a week in four-hour shifts, offering comfort, guidance, and a welcoming presence to help create a calmer, more supportive environment. Shifts are subject to availability and run Monday through Sunday, 9 a.m.–1 p.m., 1–5 p.m., or 5–9 p.m. Volunteers must commit for at least six months. This is an unpaid volunteer role. Onboarding takes an average of four to six weeks and must be completed within 30 days to remain active in the program.

Requirements

• Must be at least 16 years old.
• Must be able to commit to one weekly four-hour shift for at least six months.
• Current or former MSK patients must have been out of active treatment for at least one year.
• Must be friendly and comfortable engaging with patients, families, and staff.
• Must be reliable, proactive, and able to take initiative independently.
• Must be tech savvy, including being able to help patients download and access MSK MyChart on their phones.
• Must be flexible and willing to support different areas based on daily needs, as directed by the Volunteer Supervisor.
• Complete a virtual interview, if selected based on scheduling needs and program fit, and provide two to three references for checks.
• Complete a background check and drug screen if age 18 or older.
• Obtain medical clearance, including required flu and other immunizations, at the applicant’s expense.
• Complete onboarding within 30 days to stay active in the program.

Responsibilities

• Offer patients comfort items such as blankets, water, and pillows, or provide friendly conversation.
• Distribute and collect meal menus and keep patients informed about upcoming meals.
• Escort or transport patients to exam rooms or other areas as directed by staff, sometimes using a wheelchair, and offer companionship along the way.
• Help patients set up MSK MyChart on their phones.
• Organize and label personal belongings when patients arrive at the Urgent Care Center.
• Support visitor flow in the waiting area and help maintain a calm, welcoming space.
• Restock supplies such as warm blankets, water cups, and magazines, and help prepare rooms for new patients.
• Support areas based on daily needs as directed by the Volunteer Supervisor.

What This Job Offers

• Education Level: No Education Listed