Account Executive | Chargé.e de Comptes

Alveole • Toronto, ON

3d • Onsite

About The Position

Alvéole is a certified B Corporation on a mission to connect people with nature in cities through initiatives like rooftop beehives and educational biodiversity programs. They partner with real estate companies to help clients meet environmental goals, engage communities, and strengthen their brands. Alvéole's work is present in thousands of properties across North America and Europe, driven by the belief that business and biodiversity can thrive together.

Requirements

• Interest in pollinators, beekeeping, urban greening and/or Environmental Social Governance.
• Valid driver’s license since more than 3 years with a clean driving record. Comfortable driving in cities.
• Comfortable with the reality of beekeeping hazards (stings, heavy lifting, inclement weather, etc.)
• Heavy lifting (up to 40 lbs)
• Comfortable working at heights (training is provided).
• Comfortable using online communications tools e.g. Gmail, Google Workspace, Slack.
• Comfortable with public speaking or presenting to a group.
• Willingness to work occasional early mornings and/or late evenings depending on season needs.
• Results-driven, goal-oriented and autonomous.
• Resourceful with a demonstrated ability to anticipate change and proactively adjust priorities and strategies accordingly.
• Excellent communication and interpersonal skills.
• “Start-up” mentality; willingness to get involved in all aspects of the business.
• Comfortable working alone as well as with a large team.
• Comfortable with remote working.

Nice To Haves

• Customer Relationship Management platform experience.
• Customer service experience.
• Beekeeping experience.

Responsibilities

• Manage a selection of client accounts and their honeybee and/or other service.
• Follow Alvéole standard operating procedures to ensure high quality service and client experience.
• Build relationships with businesses, schools and other organizations in person and online using Alvéole platforms.
• Manage client accounts, acting as their main point of contact including onboarding, communications, engagement and feedback.
• Manage client projects across all Alvéole services: honey beehives, hotels for bees and pollinator-friendly gardens. Tasks include installation, routine maintenance, data collection, pest / parasite control and facilitating educational workshops.
• Represent Alvéole and our mission to connect people in cities to nature by sharing your passion with clients, media and members of the public.
• Support management of facilities including yards for honey beehives, warehouse, workspace and vehicles.
• Coordinate logistics in conjunction with international team members including harvest, extraction, data collection and product fulfillment.
• Contribute to the development of city project sales including canvassing, site feasibility visits and asking current clients for referrals.
• Be aware of internal Sales strategies.
• Meet personal and professional goals and objectives set by the Beekeeping Team Manager and Lead Beekeeper.
• Communicate regularly with the Beekeeping Team Manager and Lead Beekeeper for planning, support and problem-solving.
• Handle miscellaneous duties, clerical tasks and responsibilities as defined by the Beekeeping Team Manager and Lead Beekeeper.
• Respect your city’s budget.
• Maintain multiple honey beehives at client sites and in yards on a “cycle” basis, carrying out a variety of tasks to support bee health throughout the beekeeping season.
• Adhere to best practices when carrying out a variety of tasks to support honey bee health throughout the beekeeping season including record-keeping.
• Contribute to the internal development of wild bee and urban greening expertise in your city.
• Drive regularly in your city including to client sites, yards, equipment and bee suppliers.
• Organize, clean and maintain equipment, supplies and storage space regularly.
• Attend regular internal training sessions to build skills and knowledge about bees, beekeeping and urban greening.

Benefits

• Seasonal contract - Mondays to Fridays
• Eligible for Healthcare Benefits as of Day 1
• Monthly Telecom Stipend
• Work for a company that is at the forefront of the ESG movement, driving change and positive impact in urban landscapes.
• A team-oriented work environment that encourages initiative and leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed