Directeur(trice) de comptes - Québec

First Canadian Financial Group•Pointe-Claire, QC

6h•Hybrid

About The Position

First Canadian is a national organization and we are experiencing unprecedented growth! We aim to hire bright, hard-working people who share our values. We seek employees who are committed to learning, career growth, and opportunity. We take pride in being an organization that our employees support long-term. We believe in our employees and celebrate their success by asking for employee opinions and feedback so that we continue to be a Great Place to Work. The Account Manager is responsible for managing an assigned portfolio of accounts within their service area. As the primary point of contact for clients, they deliver exceptional customer service, build strong business relationships, and provide solutions tailored to client needs. They also help clients improve their operations through tools, training, and ongoing support.

Requirements

Fluent in French with proven competencies in verbal and written communication is required.
Clean driving record and valid class 5 license.
Ability to travel daily from home office to Dealer Accounts.
Will require frequent out of town or some overnight travel.
Successful completion of a credit, criminal, and education background checks and employer reference and verification before employment is required.

Nice To Haves

Management or outside sales experience within the automotive, recreational vehicle, or financial services industry is an asset.
Knowledge of dealership operations is an asset.
Post-secondary education or equivalent experience, is preferred.
LLQP and Life license an asset.
Adept with industry technology, including but not limited to experience with industry DMS systems, industry portals, and Microsoft Office Suite (Word/Excel/PowerPoint).
Fluent in English with proven competencies in verbal and written communication is an asset.

Responsibilities

Maintain and build profitable business relationships with our clients, their management team and staff.
Conduct regular performance review meetings to find opportunities within our clients’ operations.
Help our clients improve their operations by building a game plan and taking advantage of identified opportunities.
Live coaching and sitting in on deals in dealership.
Deploy our business development and training resources where they will have the biggest impact.
Hold one on one or small group training sessions to ensure our clients stay current on relevant product knowledge, performance processes, and sales techniques.
Aide our dealers in ensuring industry and regulatory compliance.
Prospect potential clients.
Identify opportunities to supply additional products from our lineup when it meets our clients’ needs.
Network within the industry to seek out new opportunities for First Canadian and stay on top of current industry trends.
Complete administration documentation accurately and in a timely matter.
Employees may work remotely on a permanent or temporary basis.
Other duties as required.