Unlicensed Team Lead (AM) - Mental Health 326

LC0326-Riverside CWIK•Perris, CA

About The Position

Under direct supervision of the Clinical Director/Administrator, this entry-level management position supervises multidisciplinary teams, coordinates service needs, and collaborates with other services and agencies. The role fulfills appropriate levels of service for new members served, as outlined in the essential functions. Employees participate in a structured on-call rotation, remaining accessible and prepared to respond to work-related needs within a designated timeframe. Rotations are scheduled in advance; while on-call, employees actively monitor communications and respond according to operational protocols. The position is with Telecare Riverside Mental Health Urgent Care, a program offering 24/7 voluntary treatment for adults ages 18 and above experiencing a mental health crisis who wish to avoid a locked setting. The program provides a welcoming, home-like environment to assess crises, offer comfort, and connect people with resources to help avoid future crises. Services are recovery-oriented and use a multidisciplinary team approach with a high level of peer-to-peer services.

Requirements

  • Master’s degree and one year of experience in a mental health setting.
  • One year of supervisory experience, or supervisory training within six months of employment.
  • Licensed-eligible or waivered mental health professional status as confirmed by the state regulatory or licensing board (e.g., ASW, IMFT, or PCCI).
  • Sensitivity to multicultural populations and issues.
  • At least 18 years of age.
  • CPR, Crisis Prevention Institute (CPI), and First Aid certifications on the date of employment or within 60 days of employment, maintained throughout employment.
  • Successful completion and acceptable results of applicable post-offer physical examination, two-step PPD test for tuberculosis, criminal background clearances, excluded-party sanctions, and degree or license verification.
  • If driving is required, a valid driver’s license, motor vehicle clearance, and proof of auto insurance at time of employment, maintained throughout employment.

Responsibilities

  • Supervise multidisciplinary teams.
  • Coordinate service needs and collaborate with other services and agencies.
  • Fulfill appropriate levels of service for new members served, as outlined in the essential functions.
  • Participate in a scheduled on-call rotation, monitor communications, and respond to work-related needs according to operational protocols.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, accrued each pay period for vacation and personal needs, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Hourly shift differentials: 6% for PM shift and 10% for NOC shift.
  • Hourly weekend shift differentials: 5% for Weekend AM shift, 11% for Weekend PM shift, and 15% for Weekend NOC shift.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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