Unlicensed Team Lead (PM) - Mental Health 326

LC0326-Riverside CWIK•Perris, CA

About The Position

The Unlicensed Team Lead is an entry-level management position that, under the direct supervision of the Clinical Director/Administrator, supervises multidisciplinary teams, coordinates service needs, collaborates with other services and agencies, and fulfills appropriate levels of service for new members served. Employees participate in a structured on-call rotation, scheduled in advance, and remain accessible and prepared to respond to work-related needs within a designated timeframe. While on call, employees must monitor communications such as phone and email and respond according to operational protocols. The Telecare Riverside Mental Health Urgent Care provides 24/7 voluntary treatment to adults age 18 and older experiencing a mental health crisis who wish to avoid a locked setting. The program offers a welcoming, home-like environment to assess and soothe individuals in crisis and connect them with resources to help prevent future crises. Services are recovery-oriented and delivered by a multidisciplinary team with a high level of peer-to-peer services.

Requirements

  • Master’s degree and one year of experience in a mental health setting.
  • One year of supervisory experience, or supervisory training within six months of employment.
  • Licensed-eligible or waivered mental health professional status, as confirmed by the state regulatory or licensing board (for example, ASW, IMFT, or PCCI).
  • Sensitivity to multicultural populations and issues.
  • Must be at least 18 years of age.
  • Must have CPR, Crisis Prevention Institute (CPI), and First Aid certifications by the date of employment or within 60 days of employment, and maintain current certifications throughout employment.
  • Employment is contingent upon acceptable results of applicable post-offer physical examination, two-step PPD tuberculosis test, criminal background clearances, excluded-party sanctions, and degree or license verification.
  • If driving is required, a valid driver’s license, motor vehicle clearance, and proof of auto insurance are required at employment and must be maintained.

Responsibilities

  • Supervise multidisciplinary teams.
  • Coordinate service needs.
  • Collaborate with other services and agencies.
  • Fulfill appropriate levels of service for new members served.
  • Participate in a scheduled, structured on-call rotation and respond to work-related needs within the designated timeframe.
  • Monitor communications while on call and respond in accordance with operational protocols.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM shifts, 11% for Weekend PM shifts, and 15% for Weekend NOC shifts.
  • Free continuing education units (CEUs).
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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