University Billing Specialist- Military Liaison

Grand Canyon Education • Phoenix, AZ

12d • Hybrid

About The Position

Grand Canyon Education is seeking a Billing Specialist to join its Military Division, which serves active-duty and veteran students and their families. The role serves as a Certifying Official responsible for submitting student enrollment verifications to the Department of Veterans Affairs. The position is based in Phoenix, Arizona, and is currently hybrid, with possible office attendance two days per week and occasional in-person department meetings or training. Some remote-work opportunities may be approved for candidates residing outside Phoenix. Starting salary is $38,000 per year.

Requirements

• Bachelor’s degree from a regionally accredited four-year college or university.
• At least 2 years of experience in a collections or accounts receivable billing environment.
• Proficiency in Microsoft Office Suite.
• Ability to work in a goal-driven, measured-performance environment.
• Exceptional written and verbal communication skills and a confident phone presence.
• Ability to multitask, navigate multiple electronic systems, and learn new processes quickly.
• Critical thinking, problem-solving, and sound judgment.
• Outstanding attention to detail and follow-through.
• Ability to work harmoniously in a team environment.
• Must not be delinquent or in default on a federal student loan, as verified by a credit report. If in a rehabilitation program, the credit report must show payments are current and not delinquent.
• Provide a positive example to students by supporting Grand Canyon University’s Doctrinal Statement, Ethical Position Statement, and Mission.

Nice To Haves

• Six months of related professional experience in higher education is preferred.
• VA certification, experience invoicing government agencies, accounts receivable billing experience, or military experience is a plus.
• A combination of work experience and education may be substituted for the stated education and experience qualifications.

Responsibilities

• Process, review, and approve Veterans Benefits applications.
• Conduct compliance audits of VA student accounts to ensure accurate and timely reporting of student certifications to the Department of Veterans Affairs.
• Receive, document, and invoice government Direct Bill vouchers to appropriate billing agencies.
• Work with departments across the Military Division on military student questions.
• Build rapport with government entities to establish long-term relationships.
• Respond to student inquiries through internal and external customer service interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level