Military to Civilian Liaison

Equus•Wichita Falls, TX

1d•Onsite

About The Position

The Military to Civilian Liaison develops and maintains relationships with military installations, military spouse programs, and community partners. The role provides employment assistance, counseling, mentoring, and case management to military spouses and other participants who are facing employment challenges or need new skills to compete in the job market. The liaison assesses participants’ competencies, work history, education, skills, abilities, and employment barriers; works with participants to develop plans for short- and long-term goals; and supports progress toward job readiness, education, employment, retention, advancement, and self-sufficiency. The role maintains participant records and tracks attendance, accountability, retention goals, assessments, supportive services, and follow-up outreach. The position also helps customers access training, education, job-search services, labor-market information, and workforce programs. It assists customers with the state’s online job-matching system and uses internet resources, career exploration and resume software, and other materials to support job searches. The liaison may explain service requirements, gather information, assess eligibility, and provide referrals. The role requires regular access to Sheppard Air Force Base and local travel; it is not remote.

Requirements

Two years of full-time qualifying experience gathering information, interviewing, or counseling in direct social work, or in workforce development issues and programs.
Ability to access Sheppard Air Force Base on an ongoing basis.
Ability to pass a criminal history check and drug screen.
Valid driver’s license and satisfactory motor vehicle record, with minimum insurability requirements as required by law.
General skills using personal computers and technology.
Effective oral and written communication skills.
Local travel is required.

Nice To Haves

Bachelor’s degree in social work, human services, or a related field is strongly preferred.

Responsibilities

Develop, build, and maintain relationships with military installations, military spouse programs, and community partners.
Provide employment assistance, counseling, mentoring, and case management to participants, particularly military spouses facing employment challenges or needing new skills.
Manage a caseload and assess participants’ competencies, work history, educational attainment, skills, abilities, and barriers to employment.
Help participants identify solutions to employment challenges and create employment plans with short- and long-term goals.
Conduct ongoing individual meetings related to job search, education, job retention, and job readiness.
Monitor participant progress from referral through retention and advancement, supporting accountability, attendance, and self-sufficiency goals.
Prepare and maintain accurate participant records, including service histories, supportive services, assessments, and database entries.
Facilitate access to training, education, employment services, job-specific information, labor-market information, and local workforce programs.
Assist job seekers with registering for and using the state’s online job-matching system.
Use internet resources, career exploration and resume software, and other materials to support customers’ job-search efforts.
Provide information and referrals, disseminate information about available services, and explain service requirements and eligibility processes as needed.
Coordinate individual instruction in an orderly and professional manner and work with people from varied cultural, language, educational, and economic backgrounds in classroom settings.
Ensure participants complete and submit assignments on schedule; conduct and document outreach to students who are not engaged in classroom activities.
Collaborate effectively with teams, business customers, and other staff.
Perform additional duties as assigned.