Military to Civilian Advocate

C2 GPS—West Central Texas•Abilene, TX

17h

About The Position

The Military to Civilian Advocate provides career, training, and transition assistance to transitioning service members, recently separated veterans, and military spouses. The role delivers career advising, case management, and employment-readiness services to support transitions into civilian careers, and serves as a liaison among military installations, community partners, training providers, and employers to promote employment, education, and training opportunities. The Advocate conducts intake and career assessments, develops individualized employment and training plans, provides individual and group counseling, and connects participants with jobs, training, education, supportive services, and other resources. The position also coordinates with employers, education and training vendors, military organizations, and community partners; maintains an active caseload; and ensures timely, accurate documentation in case management systems.

Requirements

High school diploma or GED.
Knowledge of military culture, transition challenges, and spouse employment barriers.
Ability to assess career readiness and translate military skills into civilian career pathways.
Knowledge of workforce development, economic development, and project management.
Knowledge of effective conflict resolution, individual case management, and career counseling.
Word-processing, spreadsheet, technology, and computer skills.
Exceptional customer service and interpersonal skills.
Ability to work with diverse customers with unique needs and communication styles.
Ability to handle or resolve stressful or challenging situations with difficult customers, while demonstrating sensitivity and concern for customer needs and feelings.
Strong case management, analytical, and critical-thinking skills.
Excellent verbal and written communication skills.
Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public.
Must possess and maintain access to Dyess Air Force Base; a CAC or other military ID is required.
Valid driver's license, proof of insurance, and a good driving record.

Nice To Haves

Bachelor’s degree in workforce development, counseling, social work, human resources, or a related field, or previous related workforce experience.
Veteran, transitioning service member, or current military spouse.
Bilingual in English and Spanish.

Responsibilities

Outreach, recruit, and enroll customers into the Military to Civilian Employment Program in accordance with grant requirements and relevant workforce partnerships.
Conduct intake and assessment interviews with transitioning service members, recently separated veterans, and military spouses to evaluate education, work history, interests, and transferable skills.
Develop individualized employment and training plans that identify barriers, establish self-sufficiency goals, and connect customers with appropriate services and resources.
Provide individual and group career counseling, including résumé and interview preparation, job-search techniques, and professional branding support.
Determine eligibility for Military to Civilian Grant funds and other workforce programs, and coordinate access to supportive services and training.
Partner with the Business Solutions Unit to identify suitable job opportunities, screen and match participants, and refer qualified participants to openings.
Identify and refer participants to occupational skills training, work-based learning, and employability skills development opportunities.
Prepare and submit Individual Training Accounts, supportive-service requests, and other grant-funded assistance in accordance with program policy.
Connect customers with education, certification, or licensure programs aligned with their career pathways and explain resources such as financial aid, scholarships, and veteran-specific benefits.
Coordinate with education and training vendors, employers, and community partners to support participant progress and completion of academic or occupational goals.
Coordinate or represent the agency at base events, military spouse clubs, networking opportunities, and community functions to recruit potential customers and promote workforce services.
Develop and maintain relationships with Dyess Air Force Base personnel, National Guard and Reserve units, and Department of Defense Transition Assistance and Family Support Centers.
Maintain an active caseload and complete accurate, timely documentation and data entry in case management systems, such as Work In Texas.