Universal Banker

Servbank, sb Inc.•Clifton, IL
•$17 - $18

About The Position

The Universal Banker is responsible for opening new accounts, maintaining existing accounts, cross-selling bank products and services, and providing quality customer service to further customer relations. Servbank is a banking institution founded in 1994 with local roots and national reach. With the addition of Iroquois Federal, founded in 1883, the organization combines relationship-based banking with technology-driven solutions. Servbank serves individuals, businesses, and communities.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and accuracy.
  • Excellent communication and customer service skills.
  • Interpersonal skills to represent Servbank in a positive way.

Nice To Haves

  • Minimum of 1–3 years of banking experience preferred.

Responsibilities

  • Meet and greet customers.
  • Perform daily teller tasks, including accepting deposits and loan payments, cashing checks, and conducting other monetary transactions.
  • Open and process new personal and commercial checking accounts, money market accounts, savings accounts, certificates of deposit, IRAs, and HSAs.
  • Identify each customer's financial needs and offer appropriate bank products and services.
  • Cross-sell the bank's services and products.
  • Research and answer customer inquiries and quote products and rates.
  • Research and verify account information and resolve customer problems as necessary.
  • Administer IRAs for the institution.
  • May accept customer paperwork for loan products with proper NMLS licensing.
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