Universal Banker

BancFirst Corporation•Claremore, OK
•Onsite

About The Position

Full Time Universal Banker. This role involves both 'On Stage' duties while working the lobby, such as paying and receiving teller transactions, processing multiple transactions accurately, looking for opportunities and making referrals of BancFirst products, opening new accounts and maintenance on existing accounts, and providing extra-ordinary customer service. It also includes 'Off Stage' duties while working at your desk, such as achieving stated core checking account goals and consumer loan goals by making outbound sales calls to existing and potential customers, obtaining an average cross-sale ratio determined by management, and entering all sales into Myriad. Assist with other job-related duties as requested by supervisor/manager. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements

  • Knowledge of teller cash limits, teller machines, and preparation of teller work
  • Ability to balance teller cash and maintain acceptable balancing percentages as defined by management
  • Proficient in Horizon, Horizon Teller, IDO, Connections and Myriad
  • Ability to acquire an understanding of BancFirst products and services, including deposit and consumer loan products
  • Must become proficient in opening new accounts, servicing accounts and taking consumer loan applications
  • Able to perform in a highly sensitive environment, deal with confidential matters and meet deadlines
  • Must demonstrate a business professional image and demeanor
  • Must be able to communicate professionally verbally and in writing
  • Work well under stress and deadlines while managing multiple tasks
  • Critical thinking skills
  • Must be flexible and able to work additional hours when crucial to the branch environment
  • Attendance and punctuality is an essential function of the job

Responsibilities

  • Paying and receiving teller transactions for retail and commercial accounts
  • Process multiple transactions accurately
  • Look for opportunities and make referrals of BancFirst products
  • Open new accounts and maintenance on existing accounts
  • Provide extra-ordinary customer service
  • Achieve stated core checking account goals and consumer loan goals by making outbound sales calls to existing and potential customers
  • Obtain an average cross sale ratio determined by management
  • Enter all sales into Myriad
  • Assist with other job related duties as requested by supervisor/manager

Benefits

  • excellent benefits
  • learning environment that allows them to continuously improve their skills to deliver highly personalized service to customers
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