Universal Banker

FIRST BANKERS TRUST GROUP • Mendon, IL

12d • $16 - $20 • Onsite

About The Position

First Bankers Trust Company is seeking a friendly, dependable, customer-focused part-time Universal Banker. The role serves as a single point of contact for customers by identifying their needs, building relationships, and meeting sales, service, and referral needs. Responsibilities range from basic transactions and cash handling to selling products and services and referring customers to other lines of business. The banker works closely with retail, operations, and lending staff and represents the bank professionally to current and potential customers and vendors.

The position is part time, 25 hours, at the Mendon Branch in Mendon, Illinois. It is an entry-level role with a stated hourly salary range of $16.27–$20.00. The work environment is a business office with a low noise level. The role requires day and weekend shifts and may occasionally involve travel to other branches or participation in community and outside sales events.

Part-time employees can receive paid vacation time, career development and learning opportunities, opportunities to participate in special interest groups and Employee Resource Groups, access to more than 6,000 personal and professional development courses hosted by Udemy Business, and participation in the company-wide employee wellness program.

First Bankers Trust Company is an equal opportunity employer and supports diversity in the workplace. Qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Requirements

• High school education level.
• Demonstrated aptitude for mathematical and/or financial transactions.
• Ability to perform day-to-day work under general supervision.
• Strong customer service skills and a customer-oriented approach.
• Ability to thrive in a fast-paced environment and manage multiple daily duties.
• Ability to address basic work-related or technical issues and refer more complex issues to higher-level staff.
• Strong written and verbal communication skills.
• Strong collaboration and teamwork skills, including the ability to work in diverse teams and build and maintain positive working relationships.
• Flexibility and adaptability.
• Ability to use banking software and common office applications, including Word, Excel, and Outlook, and willingness to learn new technologies.
• Strong problem-solving skills.

Nice To Haves

• Associate degree preferred but not required.
• Exposure to the banking industry preferred but not required.

Responsibilities

• Promote, represent, and welcome current and potential customers and vendors to the bank in a professional and inviting manner.
• Identify customers’ needs and explain bank products and services as solutions so customers understand and feel confident in the bank’s offerings.
• Execute customer banking transactions, including deposits, withdrawals, and check cashing, and provide retail support such as coin processing and safe deposit box requests.
• Maintain appropriate cash levels and keep cash secure.
• Balance the drawer, vault (including buying and selling currency), and ATM accurately, and report variations according to bank policy.
• Open and close customer accounts, including checking and business accounts, certificates of deposit, IRAs, and HSAs, and process related product and service transactions.
• Establish files and records for personal and business accounts and services, including online and mobile banking, cash management, payroll, ACH, fraud protection, and merchant capture services.
• At smaller branches, manage, balance, and maintain the vault and ensure branch cash needs are met.
• Support efficient branch service operations and follow policies and procedures.
• Prepare miscellaneous reports and paperwork and conduct audits as needed.
• Travel occasionally to other branches to support retail needs when requested.
• Attend branch meetings and scheduled bank-wide meetings.
• Participate in community and outside sales events to support the branch or market.
• Perform other duties as requested or assigned.

Benefits

• Paid vacation time
• Career development and learning opportunities
• Opportunities to participate in special interest groups, such as Toastmasters or Young Professionals, and Employee Resource Groups
• Access to more than 6,000 personal and professional development online courses hosted by Udemy Business
• Participation in a company-wide employee wellness program

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED