Universal Banker

C&N • Athens Township, PA

8d • Hybrid

About The Position

C&N is seeking a Universal Banker to deliver exceptional service while building lasting relationships with our customers. In this role, you’ll provide personalized service by processing transactions, opening accounts, educating customers on C&N’s products and digital banking solutions, and identifying opportunities to meet their financial needs. You’ll also support neighboring branch locations as needed, making a positive impact throughout the communities we serve. If you enjoy working in a fast-paced environment where every day brings new opportunities to help others, this could be the perfect opportunity for you.

Requirements

• High school diploma or general education degree (GED) and less than 1 year of previously related experience and/or training OR an equivalent combination of education and experience.
• Customer Service
• Relationship Building
• Strong Communication
• Active Listening
• Sales & Cross-Selling
• Attention to Detail
• Multitasking
• Technical Skills
• Problem Solving
• Teamwork & Collaboration
• Cash Handling
• Time Management
• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Customer Focus: Delivers tailored solutions, exceeds expectations, and builds strong customer relationships.
• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Action Oriented: Acts quickly on challenges, seizes opportunities, and tackles tough issues with a positive attitude.

Responsibilities

• Deliver an outstanding customer experience by building relationships, responding to inquiries, resolving issues, and providing personalized financial solutions.
• Process a variety of teller and account transactions accurately while supporting the daily operational needs of the branch.
• Assist customers with opening consumer and business deposit accounts, enrolling in digital banking services, and utilizing C&N's technology solutions.
• Identify customer needs, recommend appropriate C&N products and services, and refer customers to specialized banking partners when appropriate.

Benefits

• Mileage reimbursement will be provided for travel that exceeds the normal commute between the employee’s home location and the designated home branch.
• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
• Employer-paid life and disability insurance.
• Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED