Universal Banker

Self-Help • Sacramento, CA

10d • Onsite

About The Position

Self-Help is seeking a Universal Banker to join its Sacramento, California team. The role supports members through consumer lending, account services, and cash handling. It manages consumer loan applications from initiation through closing, provides member-facing services and transactions, and performs daily cash drawer, vault, and ATM balancing duties. The position operates under the credit union’s lending policies and provides service in a manner that is prompt, efficient, accurate, friendly, and professional.

Requirements

• Three to five years of experience in banking or exposure to consumer lending.
• High school diploma or equivalent.
• Ability to form and maintain strong relationships with internal and external contacts.

Nice To Haves

• Spanish fluency, verbal and written, is preferred.

Responsibilities

• Manage the consumer loan process from initiation through closing, including interviewing applicants, determining eligibility, reviewing applications for accuracy, and providing timely and accurate disclosures while operating with moderate credit authority and complying with credit union lending policies.
• Greet and welcome members and visitors in a friendly and professional manner and provide prompt, efficient, and accurate service.
• Open consumer and business accounts according to credit union policies.
• Promote credit union products and services based on members’ needs.
• Perform authorized account transactions and maintenance, including share deposit payments, loan payments, CD transactions, lines of credit advances, account transfers, cash and check withdrawals, adding joint owners, address changes, and other teller functions.
• Count cash and perform reconciliations.
• Open, close, and balance the cash drawer daily and maintain cash levels within prescribed amounts.
• Perform Vault Teller responsibilities, including managing and balancing cash flow into and out of the vault.
• Balance the ATM daily as part of a dual-control team.
• Travel to cover other branches if required.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED