Universal Banker

Servbank, sb Inc. • Danville, IL

74d • $17 - $19

About The Position

The Universal Banker opens new accounts, maintains existing accounts, cross-sells bank products and services, and provides quality customer service to strengthen customer relations. The role performs daily teller transactions, assists customers with account and product inquiries, investigates and resolves account issues, and administers IRAs. The banker may accept paperwork for loan products when properly licensed through NMLS.

Servbank is a banking institution founded in 1994, with local roots and national reach. With the addition of Iroquois Federal, founded in 1883, the organization combines relationship-based community banking with technology-driven solutions.

Requirements

• High school diploma or equivalent.
• Strong attention to detail and accuracy.
• Excellent communication and customer service skills.
• Interpersonal skills to represent Servbank in a positive way.

Nice To Haves

• One to three years of banking experience preferred.

Responsibilities

• Meet and greet customers.
• Perform daily teller tasks, including accepting deposits and loan payments, cashing checks, and completing other monetary transactions.
• Open and process personal and commercial checking accounts, money market accounts, savings accounts, certificates of deposit, IRAs, and HSAs.
• Discover customers’ financial needs and offer appropriate bank products and services.
• Cross-sell the bank’s products and services.
• Research and answer customer inquiries and quote products and rates.
• Research and verify account information and resolve customer problems as necessary.
• Administer IRAs for the institution.
• Accept customer paperwork for loan products when properly licensed through NMLS.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED