Universal Banker

Wings Credit Union•Edina, MN

About The Position

Ent Credit Union and Wings Credit Union joined forces in January 2026, bringing expanded resources and opportunities while continuing their shared commitment to member service, financial well-being, and community impact. The Universal Banker is a welcoming face of the branch and a trusted partner to members, providing personalized service and support with their everyday banking needs and financial solutions. This full-time, member-focused position offers career growth opportunities in a structured, collaborative branch environment.

Requirements

High school diploma required.
Ability to work efficiently in a fast-paced and sometimes stressful environment while maintaining quality of service.
Excellent member service skills and a member-focused mindset.
Ability to work cohesively as part of a team, with strong people skills and the ability to interact positively with coworkers.
Proficiency with MS Office products and general office equipment.
Comfort and confidence using self-service technology.
Good organizational skills, attention to detail, and a strong emphasis on accuracy and integrity.
Ability to maintain composure and solve problems with a positive, solutions-oriented mindset.
Excellent verbal and non-verbal communication skills.
Must obtain or possess a Mortgage Loan Originator (MLO) unique qualifier (NMLS registration number) and successfully complete MLO Registry requirements, including background and credit checks, fingerprinting, and other applicable requirements under the S.A.F.E. Act.
Notary license required upon hire.
Must be bondable.

Nice To Haves

Some college.
Proven sales skills.
One year of member service or retail banking experience.
Cash handling experience.
Knowledge of banking and/or credit union regulations.
Experience recommending products and plans to improve a member's financial position.
Customer service or sales experience.

Responsibilities

Create exceptional member experiences through warm, personalized service.
Support members with everyday banking needs and financial solutions.
Consult with members to understand their goals and recommend products that support their financial well-being.
Assist with consumer lending, account opening, digital banking, and problem resolution.
Contribute to a positive, team-oriented branch culture.
Participate in ongoing training and development.

Benefits

Time-and-a-half pay on Saturdays.
Monthly incentive opportunities.
Annual bonus program; 3% annual target bonus.
Generous 401(k) match.
Discretionary profit sharing.
Health insurance.
Dental insurance.
Vision insurance.
Life insurance.
Short-term and long-term disability.
Health Savings Account with company contribution.
Employee Assistance Program.
Paid vacation, sick time, floating holidays, and volunteer time off.
Paid holidays.
Tuition reimbursement.
Paid parental leave.
Career pathing into licensed roles, digital banking, wealth management, and leadership.
Ongoing training and development.