Universal Banker -Wynne, AR

Partners Bank•Wynne, AR

About The Position

Partners Bank is hiring a Universal Banker in Wynne, Arkansas. The Universal Banker is a seasoned financial professional who performs a broad range of banking duties, combining customer service and transaction processing with loan support and branch leadership responsibilities as needed. The role may encompass the responsibilities of an Account Service Representative, Loan Assistant, and Branch Lead. The position provides customer solutions, supports loan officers with loan preparation and post-closing tasks, performs account service and retail banking transactions, and may lead branch operations. The Branch Lead responsibilities include supporting the branch team, ensuring compliance with bank procedures, reviewing operational processes, and participating in employee evaluations and coaching.

Requirements

High school diploma or equivalent GED.
At least three years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Associate degree in a related field.

Responsibilities

Answer customer questions, investigate and correct errors, resolve problems, and provide solutions that meet customer needs.
Assume Branch Lead responsibilities as needed.
Oversee consistency, accuracy, and timeliness of the Bank's Standard Operating Procedures as directed by the Director of Retail Services.
Develop and lead the Branch Team in retail operational activities.
Inspect branch operational and retail processes for compliance with prescribed procedures and identify opportunities to improve efficiency and effectiveness.
Conduct quarterly evaluations of CSSs in ASRs with the Director of Retail Services, and provide counseling, coaching, recognition, training, redirection, or disciplinary action when warranted.
Support loan officers with daily operational tasks.
Close loans; manage loan exceptions and renewals; prepare routine letters, reports, and forms; and maintain files and copies.
Obtain title work, appraisals, flood certifications, certificates of good standing, corporate articles, lien searches, credit reports, and other documentation needed to prepare loans for closing.
Perform official notary duties as needed.
Handle post-closing loan work, including disbursing proceeds, paying invoices, filing security documents, and preparing loans for booking.
Process loan payments, loan draws, and other routine loan activities.
Liaise with the Bank's Credit Administration Team on loan-related matters.
Perform Account Service Representative duties as needed.
Process retail and commercial checking and savings deposits, including night deposits, verify required documentation, and issue receipts.
Confirm transaction documents are authorized, properly completed, and within authorized limits.
Make decisions about questionable items presented for cashing, including placing holds on accounts to identify uncollected funds.
Accept and process loan, credit line, safe deposit, tax, and certain commercial relationship payments.
Prepare daily totals and tickets for batch transactions, such as ATM settlements, cash advances, money orders, and tax payments.
Assemble transactions for scheduled delivery to the Deposit Operations Department.
Balance transactions and verify cash totals; maintain adequate currency and coin supplies; balance the cash drawer; and buy or sell currency and coin to maintain appropriate drawer levels.