Universal Banker - Phillips County

Partners Bank•Helena-West Helena, AR

About The Position

Partners Bank is hiring a Universal Banker for Phillips County. The role is for a seasoned financial professional with a broad banking skill set who can take on responsibilities spanning customer service and transaction processing. Depending on circumstances, the Universal Banker may perform the duties of an ASR, Loan Assistant, and Branch Lead.

Requirements

High school diploma or equivalent GED.
At least three years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

Associate degree in a related field.

Responsibilities

Provide superior customer service by answering customer questions, investigating and correcting errors, resolving problems or other issues, and offering solutions that meet customer needs.
Process daily banking transactions, including retail and commercial checking and savings deposits, including night deposits.
Review deposit documents to ensure they are complete and in proper form, and issue receipts.
Confirm documents are properly authorized, in proper form, and within authorized limits.
Make decisions about questionable items presented for cashing, including placing holds on accounts to identify uncollected funds.
Prepare daily totals and corresponding tickets for batch transactions, such as ATM settlements, cash advances, money orders, and TT&L payments.
Assemble and prepare transactions for delivery to the Deposit Operations Department according to the established schedule.
Balance transactions and verify cash totals.
Monitor and maintain an adequate supply of currency and coins, and balance the cash drawer according to established schedules and performance standards.
Sell excess coin and currency to the vault or buy coin and currency to maintain an adequate drawer supply.