Universal Banker - Central

Republic Bank Careers•St. Petersburg, FL

11d

About The Position

The Universal Banker provides efficient, professional, and quality customer service to Republic Bank & Trust Company clients. The role sells business and consumer deposit products, opens and closes deposit accounts, directs customer service issues, handles teller transactions, and contributes to the banking center's sales goals. The associate is expected to build client relationships, provide a consistent Republic Experience, and follow bank policies, procedures, and compliance requirements. Applicants must be authorized to work for any employer in the United States; Republic Bank cannot sponsor or take over sponsorship of an employment visa for this position.

Requirements

At least 2 years of previous retail sales experience or 1 year of Republic Retail Banking experience.
Basic computer skills.
Proficiency with Microsoft Office products and internet applications.
Fluency in English, including speaking, reading, writing, comprehension, and communication.
Excellent verbal communication skills for interacting with clients, meeting financial investment objectives, and resolving problems or complaints.
Self-motivated and able to work well in a team environment.
High energy level and a strong sense of urgency.
Well organized and able to multitask.
Must meet SAFE Act registration requirements if engaged in residential mortgage loan origination; registration must be maintained in good standing.
Must be authorized to work for any employer in the United States.

Nice To Haves

Previous loan experience.
Fluency in Spanish, including speaking, reading, writing, comprehension, and communication.

Responsibilities

Provide comprehensive, prompt, and efficient client transactions.
Receive deposits, verify amounts, examine checks for proper endorsement, and enter deposits into the core system.
Greet clients promptly and develop strong banking relationships with regular clients.
Consistently deliver the Republic Experience to every client.
Balance the cash drawer daily in accordance with Republic's performance standards.
Perform SSR transaction overrides and make hold decisions.
Receive mortgage, consumer loan, and other payments, confirm amounts due, and enter payments into the core system.
Process outgoing wire requests, cash advances, check cashing, withdrawals, night-drop deposits, ATM balancing, and client research requests while following security procedures.
Use consultative sales conversations with existing and prospective clients to offer deposits, loans, and other bank products and services, cross-sell, and identify opportunities for additional business.
Open and close business and personal deposit accounts, including checking, savings, and CDs, as needed and in accordance with bank policies and procedures.
Monitor new-account activity to ensure cross-sales are activated and onboarding is completed.
Follow the bank's new-client onboarding process and procedures.
Work calling lists to cross-sell products, expand client relationships, and retain existing accounts.
Use the consumer loan system for unsecured, auto, and other consumer loans.
Maintain knowledge of applicable compliance requirements, learn new regulations, and assist with implementation when required.
Model and foster behaviors that support the bank's values and culture, including trust, cooperation, accountability, and dedication.
Perform other duties and projects as assigned.