Universal Banker

Minnwest Corporation•Rochester, MN

47d•$20 - $22•Hybrid

About The Position

Universal Bankers are responsible for delivering exceptional customer service while building and maintaining customer relationships. This role supports a variety of banking functions including transactional services, account opening, consumer lending support, digital banking education, and identifying customer financial needs. Level placement is based on experience, knowledge, and demonstrated banking expertise. The position requires travel to local branches to provide adequate staffing coverage due to staffing needs. Universal Bankers will be paid mileage while using their own vehicle to travel to other local branches. In addition, when working at another branch outside of their home location, bankers will receive an additional $1.00/hour pay differential. There is occasional travel (<5%) to the Minnwest Bank Training center in Eagan, MN for Universal Banker Training.

Requirements

High school diploma or equivalent
1 year cash handling and customer service and successful completion of consumer account opening training
Strong communication and interpersonal skills
Ability to learn banking systems and procedures
Teamwork

Responsibilities

Provide exceptional customer service during all customer interactions
Process customer transactions accurately and efficiently
Assist customers with basic account maintenance and digital banking tools

Benefits

Comprehensive Medical, Vision and Dental Insurance
Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
Paid Holidays and Competitive Paid Vacation Days
Paid Parental Leave
Short- and Long-Term Disability
Life, Critical Illness, and Accidental Insurance
Tuition Reimbursement and Career Development Opportunities
Employee Assistance Program (EAP)
Paid Time Off to volunteer in your community
Opportunities to connect with others through our diversity and inclusion focused Employee Resource Group