Universal Banker II

Open Bank • Los Angeles, CA

12d • $20 - $25

About The Position

Open Bank is seeking a Universal Banker II to join its Western Office branch team. The role conducts client and bank transactions accurately, efficiently, and professionally while consistently providing excellent client service. The banker cross-sells bank products and services and generates referrals as appropriate. Employees may be progressively cross-trained in new-account processes according to branch sales and service needs.

Requirements

• Ability to follow precise directions and learn banking equipment and software quickly.
• Present a professional image when dealing with clients, interdepartmental contacts, and external representatives.
• Good written and oral communication skills, including the ability to communicate effectively and project a professional image in writing, in person, and over the phone.
• Ability to respond effectively to sensitive inquiries or client complaints.

Nice To Haves

• At least one year of experience in bank operations; preferred but not required.
• Cash-handling experience in a bank or retail setting.
• Bilingual English and Korean.

Responsibilities

• Provide exceptional service to clients in person and by telephone.
• Perform teller, new-account, or client-service functions as needed.
• Process deposits, withdrawals, check cashing, and other transactions.
• Assist with transactions that exceed authority limits or are exceptionally complex.
• Help prevent losses while processing transactions and performing duties.
• Issue cashier’s checks and other negotiable items.
• Assist with opening new accounts and gathering customer information.
• Stay informed about and comply with applicable policies, practices, regulations, and laws.
• Enter client information into bank systems for various transactions.
• Maintain a cash drawer and audit it according to policy and schedule.

Benefits

• Medical, dental, and vision insurance for full-time employees and their immediate family members; eligibility begins on the first of the month following hire.
• Employer-paid life, accidental death and dismemberment, and long-term disability coverage.
• Flexible Spending Account for eligible health, dependent-care, transit, and parking expenses.
• 401(k) plan with a 100% employer match on the first 6% of employee contributions.
• Paid time off accrues from the time of hire.
• Employee Assistance Program with counseling sessions, online tools and resources, and legal and financial guidance for employees and their families.
• Company-paid lunch twice a week.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed