Universal Banker II

United Community Bank•Jasper, GA
•$18 - $21•Onsite

About The Position

United Community is seeking a Universal Banker II to deliver excellent experiences to customers and prospects. The role involves handling everyday banking transactions and supporting customers’ financial wellness through needs-based conversations and appropriate solutions. This is a full-time, non-remote, non-exempt position. The pay range is $18.00–$21.00 per hour. Applicants must pass a criminal background and credit check. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • NMLS license required.
  • At least 1 year of previous banking and cash-handling experience.
  • At least 1 year of lending experience.
  • Demonstrated analytical, accuracy, and problem-solving skills.
  • Strong verbal and written interpersonal communication skills.
  • Ability to uncover and provide solutions to meet customer needs.
  • Must pass a criminal background and credit check.

Nice To Haves

  • Current Notary Public certification preferred.

Responsibilities

  • Drive proactive, needs-based sales conversations through customer interactions, including service-to-sales opportunities, teller interactions, and appointment setting.
  • Maintain a comprehensive understanding of retail banking products and services.
  • Enhance existing customer relationships and cultivate new ones by understanding and addressing customers’ needs, perspectives, and priorities.
  • Deliver loan products and ensure loan packages are correct and complete to minimize exceptions.
  • Identify opportunities and make referrals or cross-sell banking products and services to other areas of the bank.
  • Educate customers about managing transactions using technology and available tools and resources.
  • Apply product and service knowledge to solve customer problems effectively.
  • Process deposits, withdrawals, and other routine transactions accurately and confidentially.
  • Ensure adherence to banking regulations and internal policies.
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