Universal Banker - Floater HARTFORD

Forte Bank•Hartford, WI

1d•Hybrid

About The Position

Join Forte Bank - Where We Put Relationships First. At Forte Bank, banking is about more than transactions - it's about people, trust, and strengthening the communities we serve. We treat our customers like friends and family - and we do the same for our team. We currently have an opening for a Full-Time Universal Banker - FLOATER to join our team. This position will be based out of Hartford, WI but will FLOAT to our other locations of Slinger, Richfield and West Bend as scheduled. Interested candidates must be available to work as scheduled Monday through Friday and every other Saturday. As a Universal Banker, you'll have the opportunity to make a meaningful impact in the lives of our customers every day. This role is centered around relationship-building, customer service, and helping customers find financial solutions that support their goals.

Requirements

High school diploma required
Cash handling experience strongly preferred
Strong organizational and multitasking skills
Attention to detail and accuracy
Proficient computer skills including Microsoft Word, email, internet navigation, and basic keyboarding
Excellent communication, interpersonal, and problem-solving skills
Ability to maintain confidentiality and discretion with sensitive information
Dependable with strong attendance and scheduling flexibility
Ability to work scheduled hours between: Monday - Friday: 8:00 a.m. - 5:15 p.m.
Ability to work Two Saturdays per month: 8:15 a.m. - 12:15 p.m.
When scheduled on Saturday, we work to provide a scheduled weekday off, Tues/Wed/Thurs.

Nice To Haves

Naturally build relationships and enjoy helping people
Take initiative and follow through on commitments
Bring accountability and integrity to your work
Take pride in delivering exceptional customer experiences
Enjoy working collaboratively as part of a supportive team
Value community involvement and relationship-driven service
Maintain professionalism and confidentiality
Adapt well in a fast-paced environment while maintaining attention to detail

Responsibilities

Welcoming customers with warmth, professionalism, and a genuine smile
Accurately processing banking transactions
Building and deepening customer relationships by identifying needs and offering personalized financial solutions
Promoting bank products and services through meaningful conversations (no quotas!)
Opening, servicing, and maintaining customer accounts
Educating customers on digital banking tools that make banking safer, easier, and more convenient
Connecting customers with internal business partners, including lenders, business bankers, and investment services
Delivering service experiences that exceed expectations every customer, every time