Universal Banker Floater I

Open Bank•Buena Park, CA
•$22 - $22•Onsite

About The Position

Open Bank is seeking a Universal Banker Floater I to join its Buena Park team. The role conducts client and bank transactions accurately, efficiently, and professionally; provides excellent client service; cross-sells bank products and services; and generates referrals when appropriate. Employees may be progressively cross-trained in new account processes according to the Service Manager’s direction and the branch’s sales and service needs. The floater is expected to cover the Buena Park, Cerritos, and Gardena branches.

Requirements

  • Good written and oral communication skills, including the ability to communicate effectively and project a professional image in writing, in person, and over the phone.
  • Accurate typing and keyboarding skills.
  • Basic computer skills, including word processing, spreadsheet applications, and email.

Nice To Haves

  • At least one year of experience in bank operations; preferred but not required.
  • Cash-handling experience in a bank or retail setting.

Responsibilities

  • Provide exceptional service to clients in person and over the telephone.
  • Perform teller, new account, or client service functions as needed.
  • Process deposits, withdrawals, check cashing, and other transactions.
  • Obtain supervisor approval before posting transactions over authority limits or exceptionally complex transactions.
  • Prevent losses while processing transactions and performing duties.
  • Issue cashier’s checks and other negotiable items.
  • Maintain and audit a cash drawer according to policy and schedule.
  • Keep the workstation neat, clean, and stocked with supplies and brochure materials.
  • Identify and report suspicious activities and potential OFAC violations to the BSA Department in accordance with the Bank’s BSA/AML/CTF/OFAC compliance requirements.
  • Cross-sell bank products and services and generate referrals as appropriate.

Benefits

  • Medical, dental, and vision insurance for full-time employees and their immediate family members, with eligibility beginning on the first day of the month following the hire date.
  • Life, accidental death and dismemberment, and long-term disability coverage, with the company paying 100% of the cost.
  • Flexible Spending Account for eligible health, dependent care, transit, and parking expenses.
  • 401(k) plan with a 100% company match on the first 6% of employee contributions; participation eligibility begins on the first day of the month following 90 days of employment.
  • Paid time off accrued beginning at hire for vacation, illness, or other personal reasons.
  • Employee Assistance Program offering counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
  • Company-paid lunch twice a week.
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