About The Position

Charter House is Mayo Clinic’s retirement community in downtown Rochester, Minnesota. It provides resident-focused Assisted Living and Short-Term Rehabilitation services in a safe, caring, and engaging community. As a Unit Secretary, you will organize the nurses’ station and medical records so staff can work efficiently and effectively. You will handle phone and in-person interactions with staff, residents, families, and visitors at the Health Center nurses’ station. The role also includes chart audits, secretarial duties, supply inventory and ordering, and coordinating required computer components of the Health Center medical record. The position is not eligible for visa sponsorship except under the TN visa classification. Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

  • Successful completion of a formal vocational medical secretary, unit secretary, or coding program, or equivalent work experience.
  • Working knowledge of record-keeping standards and Federal and State Long Term Care Regulations.
  • Ability to work with a variety of computer software; additional training or education may be required.
  • Ability to work independently.
  • Excellent communication and human relations skills for interacting with Health Service and Charter House staff.
  • Strong problem-solving skills.
  • Ability to adapt to unpredictable situations and stress.
  • Workday hours, which could include a varied daytime assignment Monday through Friday.
  • Applicants must attach a CV or resume and cover letter. Internal candidates must also attach their three most recent performance appraisals. Internal candidates who have not met their current department’s one- or two-year commitment must attach an early release from their current supervisor.
  • Applicants with international degrees must provide a detailed U.S. degree equivalency evaluation from an organization listed as a member of NACES or AICE.

Nice To Haves

  • Previous experience in long-term care with unit secretarial duties is preferred.

Responsibilities

  • Organize the nurses’ station and medical records to support efficient staff operations.
  • Handle phone and in-person interactions with staff, residents, families, and visitors at the Health Center nurses’ station.
  • Conduct chart audits.
  • Perform secretarial duties.
  • Inventory and order supplies.
  • Coordinate required computer components of the Health Center medical record.

Benefits

  • Self-scheduling for nursing teams.
  • Career Investment Program offering tuition assistance, certifications, and advancement opportunities.
  • Competitive pay.
  • Health insurance.
  • Retirement plans.
  • Paid time off.
  • Continuing education support.
  • Relocation assistance for qualified candidates.
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