About The Position

The Unit Secretary at Charter House Senior Living organizes the nurses’ station and medical records so staff can work efficiently and effectively. The role also handles phone and in-person interactions with staff, residents, families, and visitors at the Health Center nurses’ station. Other duties include chart audits, secretarial work, supply inventory and ordering, and coordinating the required computer components of the Health Center medical record. Charter House is Mayo Clinic’s retirement community in downtown Rochester, Minnesota, serving older adults in Assisted Living and Short-Term Rehabilitation. The community offers a resident-focused environment, around-the-clock staffing, on-site resources, and interdisciplinary teamwork. The posting notes self-scheduling for nursing teams, access to Mayo Clinic career development resources, comprehensive benefits, and relocation assistance for qualified candidates.

Requirements

  • Successful completion of a formal vocational medical secretary course, unit secretary program, or coding program, or equivalent work experience.
  • Working knowledge of record-keeping standards and Federal and State Long Term Care Regulations.
  • Ability to work with a variety of computer software; additional training or education may be required.
  • Ability to work independently.
  • Excellent communication and human relations skills for interacting with Health Service and Charter House staff.
  • Strong problem-solving skills.
  • Ability to adapt to unpredictable situations and stress.
  • Workday hours, potentially with a varied day-hour assignment, Monday through Friday.

Nice To Haves

  • Previous experience in long-term care with unit secretarial duties is preferred.

Responsibilities

  • Organize the nurses’ station and medical records to support efficient staff operations.
  • Handle phone and in-person interactions with staff, residents, families, and visitors at the Health Center nurses’ station.
  • Conduct chart audits.
  • Perform secretarial duties.
  • Inventory and order supplies.
  • Coordinate required computer components of the Health Center medical record.

Benefits

  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
  • Vision plan with a national network.
  • Health Savings Account and Flexible Spending Accounts for eligible expenses.
  • Competitive retirement package.
  • Tuition assistance, certifications, and advancement opportunities through Mayo Clinic’s Career Investment Program.
  • Paid time off.
  • Relocation assistance for qualified candidates.
  • Continuing education support.
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