About The Position

Charter House, Mayo Clinic’s retirement community in downtown Rochester, Minnesota, provides resident-focused Assisted Living and Short-Term Rehabilitation services. The Unit Secretary supports efficient operation of the Health Center nurses’ station by organizing the station and medical records. The role also handles phone and in-person interactions with staff, residents, families, and visitors, and performs chart audits, secretarial work, supply inventory and ordering, and coordination of computer components of the Health Center medical record. The role requires working knowledge of record-keeping standards and federal and state long-term-care regulations, along with the ability to work independently, communicate effectively, solve problems, and adapt to unpredictable situations and stress. Workday hours may include varied daytime assignments Monday through Friday.

Requirements

  • Successful completion of a formal vocational medical secretary course, unit secretary program, or coding program, or equivalent work experience.
  • Working knowledge of record-keeping standards and federal and state long-term-care regulations.
  • Ability to work with a variety of computer software; additional training or education may be required.
  • Ability to work independently.
  • Excellent communication and human-relations skills to interact with Health Service and Charter House staff.
  • Strong problem-solving skills.
  • Ability to adapt to unpredictable situations and stress.

Nice To Haves

  • Previous long-term-care experience with unit secretarial duties.

Responsibilities

  • Organize the nurses’ station and medical records so staff can work efficiently and effectively.
  • Accept and deliver phone and in-person communications with staff, residents, families, and visitors at the Health Center nurses’ station.
  • Conduct chart audits.
  • Perform secretarial duties.
  • Manage inventory and order supplies.
  • Coordinate required computer components of the Health Center medical record.

Benefits

  • Self-scheduling for nursing teams.
  • Tuition assistance, certifications, and advancement opportunities through Mayo Clinic’s Career Investment Program.
  • Competitive pay.
  • Health insurance.
  • Retirement plans.
  • Paid time off.
  • Continuing education support.
  • Relocation assistance for qualified candidates.
  • Medical plan options.
  • Dental coverage through Delta Dental or a reimbursement account.
  • Vision plan with a national network.
  • HSA and FSA options for eligible expenses.
  • Competitive retirement package.
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