Unit Secretary - ER

Conifer Health Solutions • Boca Raton, FL

2d

About The Position

The Unit Clerk/Secretary assists with planning, organizing, implementing, and evaluating activities in the Emergency Department by performing clerical and receptionist duties. The role delivers messages promptly to the appropriate person and performs other duties as assigned.

Requirements

• High school graduation or equivalent.
• 0 to 6 months of experience.

Responsibilities

• Transcribe orders within 15 minutes and accurately.
• Notify the appropriate nurse and assistant of NOW and STAT orders.
• Enter patient charges from the medical record into the computer, with no more than five errors per day.
• Recognize limitations or errors and seek appropriate information or resources to achieve appropriate outcomes.
• Answer the telephone within three rings, using professional courtesy and stating the name and department.
• Deliver messages within 15 minutes of the call.
• Communicate in a manner and tone that generates positive responses from coworkers, patients, families, visitors, and physicians, with no more than one complaint per quarter or four per year.
• Interact effectively with other departments using interpersonal skills.
• Use Spectralink phones when available.
• Document when physicians are called and when they respond, and inform the nurse or physician of difficulties contacting physicians.
• Educate Emergency Department staff members about changes to computer programs.
• Perform miscellaneous duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED