Unit Secretary - ER

Tenet Healthcare Corporation • Boca Raton, FL

4h

About The Position

The Unit Clerk/Secretary assists with planning, organizing, implementing, and evaluating activities in the Emergency Department by performing clerical and receptionist duties. The position delivers messages promptly to the appropriate individual and performs miscellaneous duties as assigned. The role is per diem on the day shift.

Requirements

• High school graduation or equivalent.
• Experience: 0 to 6 months.

Responsibilities

• Transcribe orders within 15 minutes and ensure they are transcribed accurately.
• Notify the appropriate nurse and assistant of NOW and STAT orders.
• Enter patient charges from the medical record into the computer with no more than five errors per day.
• Recognize limitations or errors and seek appropriate information or resources to achieve appropriate outcomes.
• Answer the telephone within three rings, maintaining professional courtesy and stating the name and department.
• Deliver messages within 15 minutes of the call.
• Communicate in a manner and tone that generates positive responses from coworkers, patients, families, visitors, and physicians.
• Interact effectively with other departments using interpersonal skills.
• Use Spectralink phones when available.
• Document when physicians are called and when they respond; inform the nurse or physician of difficulty contacting physicians.
• Educate all Emergency Department staff members about changes to computer programs.
• Perform miscellaneous duties as assigned.

Benefits

• Medical, dental, vision, and life insurance.
• 401(k) retirement savings plan with employer match.
• Paid time off.
• Career development and continuing education opportunities.
• Health savings accounts and healthcare and dependent flexible spending accounts.
• Employee Assistance Program.
• Employee discount program.
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long-term care, elder and childcare, and auto and home insurance.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED