Unit Secretary

Brown Medicine•Providence, RI

7d•$18 - $28•Onsite

About The Position

Under the general supervision of the Nurse Manager, the Unit Secretary performs clerical and administrative support duties and coordinates and documents patient activity and information from admission through discharge or transfer. The role supports communication among the unit, hospital staff, physicians, patients, and visitors; maintains patient information and medical records; coordinates supplies and reports; and assists with staff, quality, and operational processes. Brown University Health employees are expected to model the organization’s values of Compassion, Accountability, Respect, and Excellence, and demonstrate the core Success Factors: Instill Trust and Value Differences, and Patient and Community Focus and Collaborate. This position is at The Miriam Hospital in Providence, Rhode Island. The listed work shift is evening, with eight hours daily and 4–8-hour shifts each week, every other weekend and holiday.

Requirements

Equivalent to a high school diploma.
Computer skills sufficient to enter and maintain patient data and print required reports.
Ability to organize, prioritize, and perform multiple tasks expeditiously.
Ability to speak, read, and write English clearly.

Nice To Haves

Knowledge of medical terminology is preferred.
Six months of clerical experience in a health care environment is strongly preferred.

Responsibilities

Communicate clearly with unit staff, hospital staff, physicians, patients, and visitors; greet visitors professionally; address or refer dissatisfaction; and report unauthorized personnel.
Answer telephone calls, record and relay messages, transfer calls, page staff, respond to patient call buttons by paging appropriate staff, and follow up on unanswered pages.
Enter and edit patient information in the computer, including height and weight, isolation status, patient type, activity, and charges; follow Physician Order Management policies and clinical informatics downtime procedures; obtain missing patient data as needed.
Maintain the integrity of medical records and complete the Medical Record Review Checklist daily and as required.
Order and maintain unit forms, dietary supplies, educational materials, and office supplies; keep the desk area orderly; follow up on purchase requisitions; and anticipate supply needs before evening and night shifts.
Ensure dietary orders are current each morning between 3 a.m. and 4 a.m.
Manage automatically prepared reports, including GENESIS, Glumeter, and rounds reports.
Work with nursing staff and case managers to enter discharge dispositions and destinations, fax paperwork to external agencies, and prepare paperwork for patients discharged to rehabilitation centers or nursing homes.
Assist the Nurse Manager with monitoring staff educational records and compliance with mandatory tests, training, certifications, and annual health screenings such as PPD and fit testing.
Complete weekly staff projections and, as assigned, prepare unit secretary schedules to distribute secretarial resources evenly.
Participate in unit staff meetings and record minutes; maintain posted communications and staff memorandums; and update policy manuals as required.
Support achievement of hospital and unit quality indicators, assist with quality-audit distribution and collection, and follow unit processes for indicator data collection.
Conduct monthly Environment of Care Rounds, report findings, follow up with appropriate departments on issues, and resolve issues that can be handled at the unit level.
Enter patient charges, review and reconcile charges daily, and report variances to the manager.
Perform filing, copying, faxing, and other clerical and administrative duties as requested.