Unit Secretary

Loma Linda • Loma Linda, CA

11d • $18 - $26

About The Position

The Unit Secretary works under the direct supervision of a registered nurse and performs secretarial and receptionist duties that support the smooth operation of an assigned unit or department providing patient-centered care. The role greets and screens the public, recognizes potentially dangerous situations involving visitors, patients, and families, and takes appropriate action. It assists with patient flow and coordinates diagnostic testing as ordered by a physician or nurse practitioner. The Unit Secretary maintains supplies, equipment, and forms and uses interpersonal skills to promote customer service, safety, and professionalism. The position contributes to a caring and cooperative work environment among a culturally diverse workforce and patient and visitor population. Other duties may be assigned as needed.

Loma Linda University Health is a Seventh-day Adventist, faith- and values-based Christian institution. Candidates must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities. The institution is an equal opportunity employer and provides reasonable accommodations to qualified individuals with disabilities.

Requirements

• High school diploma or GED required.
• Basic knowledge of medical terminology, HIPAA, and patient rights required.
• Ability to read, write legibly, and speak English.
• Ability to communicate positively, effectively, and professionally with others.
• Ability to use a computer, printer, and software programs necessary for the position.
• Ability to operate and troubleshoot equipment required for the position.
• Ability to perform unit secretarial and clerical activities as needed.
• Ability to follow policies assertively and consistently.
• Ability to work calmly and respond courteously under pressure.
• Ability to accept and follow directions.
• Ability to perform basic math functions.
• Ability to manage multiple assignments effectively and organize and prioritize workload.
• Ability to collaborate with the nurse in charge to solve problems.
• Ability to recall information accurately and pay close attention to detail.
• Ability to function within scope of practice.
• Ability to distinguish colors, hear sufficiently for general conversation in person and on the telephone, identify and distinguish workplace sounds, and see adequately to read computer screens, medical records, and written documents needed for the position.
• Must understand and embrace the mission, purpose, and identity of Loma Linda and its affiliated entities.

Nice To Haves

• Minimum one year of unit secretary experience preferred.
• Completion of one year of college or a minimum of one year of experience in a medical field preferred.
• Spanish-speaking ability preferred.

Responsibilities

• Perform secretarial and receptionist duties that support the operation of the assigned unit or department.
• Greet and screen members of the public arriving at the unit or department.
• Recognize potentially dangerous situations involving visitors, patients, and families, and take appropriate action.
• Assist in facilitating optimal patient flow.
• Coordinate diagnostic testing as ordered by a physician or nurse practitioner.
• Maintain supplies, equipment, and forms.
• Use interpersonal skills to promote customer service, safety, and professionalism.
• Contribute to a caring and cooperative work environment among a culturally diverse workforce, patients, and visitors.
• Perform other duties as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED