Unit Secretary/Patient Care Tech, Medical Telemetry, Full Time, Days

Prisma Health • Maryville, TN

2d

About The Position

This multi-functional role requires cross-training to perform Unit Secretary duties and at least one clinical support function, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant. Under the direction of a Registered Nurse, the employee provides customer service and clerical and administrative support, monitors and stocks supplies, and helps maintain a safe environment for patients, visitors, and staff. Under the direct supervision of a Registered Nurse, clinical duties may include collecting information about patient status; performing basic nursing procedures; monitoring, measuring, and documenting patient responses; assisting with treatments and procedures; and maintaining patient care equipment. The time spent performing clinical support varies by unit, but the employee will function in a clinical support role at least 20% of the time.

The role is a non-management position reporting to a supervisor, manager, director, or executive. It is located at Blount Memorial Hospital in the Medical Telemetry department and is scheduled for the day shift.

Requirements

• Completion of a nursing assistant, patient care technician, or nursing fundamentals course; alternatively, one year of experience may be accepted in lieu of the required education.
• No experience is required.

Responsibilities

• Provide courteous, professional, and efficient customer service to patients, families, and staff; direct visitors; and answer phones and intercoms.
• Participate in patient care rounding with unit staff, including daily introductions to patients and families using AIDET.
• Monitor, order, stock, and inventory equipment and supplies in collaboration with the nurse manager, including office and special supplies and PAR levels; maintain and organize supply rooms.
• Perform reception and clerical duties at the nurse’s station, including responding to patient calls in person or via intercom.
• Provide unit administrative and clerical support, including data entry, meeting minutes, bulletin boards, and downtime forms.
• Help maintain a safe, clean, and functional physical environment according to regulatory standards, including cleaning equipment.
• Perform duties in one clinical support role on the nursing unit, such as Patient Care Technician, Nursing Specialty Technician, or Certified Nursing Assistant.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed