Unit Secretary/Patient Care Tech - Telemetry Observation PRN, Day

Prisma Health•Greenville, SC

2d•Onsite

About The Position

The Unit Secretary / Patient Care Tech is a hybrid role that primarily performs unit secretary duties and, as needed, basic nursing assistant duties and other responsibilities based on the assigned nursing unit. Duties are performed with appropriate training and clinical competency validation, within scope of practice, and under close or general supervision of licensed personnel. The position supports patient care and the efficient operation of the nursing unit. As a unit secretary, the role performs reception and nurse’s station duties; responds to patient calls; assists patients, families, visitors, and staff; provides clerical and administrative support; manages ordering and inventory of supplies and equipment; helps maintain a safe, clean, functional environment; and monitors designated patient safety systems, notifying the appropriate RN of alerts. As a patient care tech, the role provides delegated direct patient care, including assistance with activities of daily living, mobility, admission, data collection, monitoring, specimen collection, point-of-care testing, and other unit-specific care tasks. The role documents care and observations in the EMR, reports patient changes and results to the RN, assists with patient transport and safety interventions, maintains equipment and supplies, and helps provide a clean, safe, therapeutic environment. Additional duties may include patient observer responsibilities and participation in education, mentoring, and process improvement.

Requirements

No experience is required.
Completion of a nursing assistant, patient care tech, medical assistant, EMT, Paramedic, surgical tech, phlebotomy, military medical corpsman, or nursing fundamentals course is preferred.
Licensure, certification, or registration in the field of training is preferred.

Nice To Haves

Previous experience as a nursing assistant, PCT, MA, EMT, Paramedic, surgical tech, phlebotomist, medical corpsman, or nursing student.
Completion of a relevant nursing assistant, patient care tech, medical assistant, EMT, Paramedic, surgical tech, phlebotomy, military medical corpsman, or nursing fundamentals course.
Licensure, certification, or registration in the field of training.

Responsibilities

Perform reception and other duties at the nurse’s station, respond to patient calls, and assist patients, families, visitors, and staff in a kind, professional, and efficient manner.
Provide administrative and clerical support, including data entry, meeting minutes, bulletin board maintenance, and organization of downtime forms.
Order, stock, and inventory unit equipment and supplies in collaboration with the nurse manager; monitor supply levels and maintain supply rooms.
Coordinate maintenance of a safe, clean, and functional physical environment in accordance with regulatory standards.
Monitor designated patient safety systems and immediately notify the appropriate RN about alerts.
Provide direct patient care within scope of practice as directed by providers and licensed staff and in accordance with applicable policies and protocols.
Assist patients with eating, dressing, toileting, bathing, transferring, walking, turning, positioning, and ambulating.
Assist with patient admissions by preparing the room and orienting patients and families to the unit and its equipment.
Collect and document vital signs, oxygen saturation, temperature, cardiac monitoring data, non-invasive blood pressure data, specimens, and fluid intake and output.
Perform point-of-care testing as trained and delegated by the RN, and report lab values to the RN.
Provide delegated unit-specific care, which may include soaks, simple dressings, perineal care, basic ostomy care, nasal cannula care, phlebotomy, EKGs, and incentive spirometry.
Perform insertion and removal of straight catheters and removal of Foley catheters when appropriately trained and competency validated for the assigned unit.
Assist with fall-prevention interventions and patient restraints as delegated.
Transport patients to diagnostic studies and assigned floors.
Provide and document comfort measures and non-pharmacological pain management.
Document observations, clinical data, and procedures in the EMR; inform the RN of activities performed, observations, and changes in patient status.
Use medical equipment and supplies appropriately and return equipment to other units as needed.
Clean and stock carts, rooms, hallways, and kitchens; change linens as needed.
Keep the supervisor informed of unit activities, needs, and patient-care-related problems.
Follow department, unit, and hospital policies and standards, including quality, safety, environmental, and infection-control standards.
Maintain patient rights and the confidentiality of patient information.
Help ensure smooth operation of the nursing unit or facility and participate in process-improvement initiatives.
Serve as a role model and participate in educating and mentoring other members of the care team.
Use supplies safely and efficiently; attend department and organization meetings; and complete annual compliance training.
Maintain a clean, safe, therapeutic, and caring environment for patients, families, and staff.
Take responsibility for professional development and continuing education.
Perform patient observer duties as assigned and other duties as assigned.