Unit Desk Clerk - UDC - Evenings/Overnights - Geisinger South Wilkes Barre Emergency Department

Geisinger • Wilkes-Barre, PA

6d • Onsite

About The Position

The Unit Desk Clerk performs a wide range of clerical duties in a patient care environment and supports the care team in delivering high-quality patient care. The role requires reliable attendance, punctuality, responsiveness, strong communication and teamwork, and the ability to meet orientation and ongoing full-time scheduling requirements. The position works in an office environment and includes evening/overnight shifts, with rotating weekend and holiday coverage.

The clerk supports patient admissions, transfers, discharges, and deaths; assists with bed assignments and discharge notifications; processes orders and tests; coordinates patient transportation; and communicates patient-related information to appropriate care team members. The role also helps maintain an organized patient care environment, obtains supplies and reports, operates and troubleshoots clerical equipment, and assists with transporting non-controlled medications and blood products as needed. The clerk participates in patient safety activities and may precept and mentor new staff.

This is a full-time position scheduled for 36 hours per week across three 12-hour shifts, 7:00 p.m. to 7:30 a.m., with every-other-weekend and holiday rotation. The minimum hiring rate is $16.24, with increased rates for experienced individuals and shift differentials of up to $3. Geisinger also advertises up to $40,000 in financial support to become a nurse.

Requirements

• High school diploma or equivalent (GED).
• At least 1 year of related work experience.
• Strong reliability, punctuality, attendance, teamwork, and communication skills.
• Ability to meet orientation and ongoing full-time scheduling requirements.
• Clinical skills, patient safety, and teamwork skills.
• Availability for three 12-hour shifts from 7:00 p.m. to 7:30 a.m., including every-other-weekend and holiday rotation.

Nice To Haves

• Graduate from a specialty training program.

Responsibilities

• Perform a wide range of clerical duties in a patient care environment.
• Participate in required patient safety education and activities to improve departmental and organizational safety.
• Assure appropriate bed assignments and ensure timely notification of teletracking upon discharge.
• Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
• Transcribe and process orders according to unit standards.
• Release and confirm ordered tests with appropriate departments.
• Coordinate transportation of patients to tests.
• Promptly communicate patient-related information to appropriate care team members.
• Obtain and communicate electronic information pertinent to the nursing unit.
• Communicate with food services to ensure appropriate patient diets.
• Collaborate with other healthcare teams to facilitate multidisciplinary patient care.
• Obtain and order supplies; file forms and reports according to standards; and maintain an organized patient care environment.
• Operate clerical equipment, troubleshoot problems, and take corrective measures.
• Assist with transporting non-controlled medications to and from the Pharmacy and within the unit as needed.
• Assist with transporting blood products to and from the Blood Bank as needed.
• Assist the care team in collecting necessary data or reports.
• Precept and mentor new staff in a professional, positive manner.
• Satisfy job-specific obligations and comply with organizational policies and procedures.

Benefits

• Medical, dental, and vision benefits starting on day one.
• Three medical plan choices, including an expanded network for out-of-area employees and dependents.
• Pre-tax healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
• Company-paid life insurance and short- and long-term disability coverage.
• 401(k) plan with automatic Geisinger contributions.
• Paid time off plan with accrual.
• Up to $5,000 in tuition reimbursement per calendar year.
• MyHealth Rewards wellness program with a financial incentive.
• Adoption and fertility assistance.
• Parental leave pay and military leave pay.
• Free Care.com membership with discounted backup care.
• Employee Assistance Program, including referrals for childcare, eldercare, and pet care; legal guidance; mental health visits; work-life support; and digital self-help tools.
• Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
• Up to $40,000 in financial support to become a nurse.
• Up to $3 shift differentials for evening, night, and weekend shifts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED