About The Position

Geisinger is hiring a full-time Unit Desk Clerk for the Emergency Department at Geisinger South Wilkes-Barre. The clerk performs a wide range of clerical duties in a patient care environment and supports the care team in delivering high-quality patient care. The schedule is three 12-hour shifts from 7:00 p.m. to 7:30 a.m., totaling 36 hours per week, with every-other-weekend and holiday rotation required. The position is typically performed in an office environment and requires compliance with job-specific obligations and organizational policies and procedures. The role requires reliability, punctuality, dependable attendance, teamwork, communication, and the ability to meet orientation and ongoing full-time scheduling requirements. Geisinger offers a minimum hiring rate of $16.24, increased rates for experienced candidates, shift differentials of up to $3 for evening, night, and weekend shifts, and up to $40,000 in financial support to become a nurse.

Requirements

  • High school diploma or equivalent (GED).
  • At least 1 year of related work experience.
  • Demonstrated reliability, punctuality, and strong attendance.
  • Strong teamwork and communication skills.
  • Ability to meet orientation and ongoing full-time scheduling requirements.
  • Skills in clinical skills, patient safety, and teamwork.

Nice To Haves

  • Graduation from a specialty training program.

Responsibilities

  • Participate in required patient safety education and other activities intended to improve departmental and organizational safety.
  • Ensure appropriate bed assignments and timely notification of teletracking upon discharge.
  • Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
  • Transcribe and process orders according to unit standards.
  • Release and confirm ordered tests with appropriate departments.
  • Coordinate transportation of patients to tests.
  • Promptly communicate patient-related information to the appropriate care team member.
  • Participate in obtaining and communicating electronic information relevant to the nursing unit.
  • Coordinate with food services to ensure appropriate patient diets.
  • Collaborate with other health care teams to facilitate multidisciplinary patient care.
  • Obtain and order supplies; file forms and reports according to standards; and maintain an organized patient care environment.
  • Operate clerical equipment, troubleshoot problems, and take corrective measures.
  • Assist with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
  • Assist with transporting blood products to and from Blood Bank as needed.
  • Assist the care team in collecting necessary data or reports.
  • Precept and mentor new staff in a professional, positive manner.

Benefits

  • Medical, dental, and vision benefits starting on day one.
  • Three medical plan choices, including an expanded network for out-of-area employees and dependents.
  • Pre-tax healthcare and dependent-care flexible spending accounts and a health savings account with employer contribution.
  • Company-paid life insurance and short-term and long-term disability coverage.
  • 401(k) plan with automatic Geisinger contributions.
  • Paid time off plan with accrual.
  • Tuition reimbursement up to $5,000 per calendar year.
  • MyHealth Rewards wellness program with financial incentive.
  • Adoption and fertility assistance.
  • Parental leave pay and military leave pay.
  • Free Care.com membership with discounted backup care.
  • Employee Assistance Program with childcare, eldercare, and pet-care referrals; legal guidance; mental health visits; work-life support; and digital self-help tools.
  • Voluntary accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
  • Up to $40,000 in financial support to become a nurse.
  • Shift differentials of up to $3 for evening, night, and weekend shifts.
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