Unit Desk Clerk - Days/Evenings - Intensive Care Unit

Geisinger•Wilkes-Barre, PA

3d•Onsite

About The Position

The Unit Desk Clerk performs a wide range of clerical duties in a patient care environment and supports the Intensive Care Unit care team. The role involves coordinating patient-related information and activities, maintaining an organized unit environment, and following departmental and organizational standards, policies, and procedures. The successful candidate is dependable, punctual, collaborative, and committed to high-quality patient care. The position is full-time at Geisinger Wyoming Valley, with day and evening hours and required every-other-weekend and holiday rotation.

Requirements

High school diploma or equivalent (GED).
Advanced Cardiac Life Support (ACLS) certification from the American Heart Association (AHA).
Skills in communication, computer literacy, customer service, and teamwork.
Reliability, punctuality, strong attendance, and ability to meet orientation and long-term full-time scheduling requirements.
Availability for the stated day/evening schedule and every-other-weekend and holiday rotation.

Responsibilities

Perform clerical duties for admissions, transfers, discharges, and deaths according to standards.
Ensure appropriate bed assignments and timely notification of teletracking upon discharge.
Transcribe and process orders according to unit standards.
Release and confirm ordered tests with appropriate departments.
Coordinate patient transportation to tests.
Promptly communicate patient-related information to appropriate care team members.
Obtain and communicate electronic information pertinent to the nursing unit.
Coordinate with food services to ensure appropriate patient diets.
Collaborate with other healthcare teams to facilitate multidisciplinary patient care.
Obtain and order supplies; file forms and reports according to standards.
Maintain an organized patient care environment.
Operate clerical equipment, troubleshoot problems, and take corrective measures.
Assist with transporting non-controlled medications to and from Pharmacy and within the unit as needed.
Assist with transporting blood products to and from Blood Bank as needed.
Assist the care team in collecting necessary data or reports.
Precept and mentor new staff in a professional, positive manner.
Participate in required patient safety education programs and other activities to improve departmental and organizational safety.
Satisfy job-specific obligations and comply with organizational policies and procedures.

Benefits

Medical, dental, and vision benefits starting on day one.
Three medical plan choices, including an expanded network for out-of-area employees and dependents.
Pre-tax healthcare and dependent care flexible spending accounts and a health savings account with employer contribution.
Company-paid life insurance, short-term disability, and long-term disability coverage.
401(k) plan with automatic Geisinger contributions.
Paid time off accrual plan.
Tuition reimbursement up to $5,000 per calendar year.
MyHealth Rewards wellness program with a financial incentive.
Adoption and fertility assistance.
Parental leave pay and military leave pay.
Free Care.com membership with discounted backup care.
Employee Assistance Program, including referrals and support for childcare, eldercare, pet care, legal guidance, mental health, and work-life needs.
Voluntary benefits including accident, critical illness, hospital indemnity, identity theft protection, universal life, pet, and legal insurance.
Up to $40,000 in financial support to become a nurse.
Up to $3 shift differentials for evening, night, and weekend shifts.