Unit Coordinator - Full Time - Skilled Nursing Facility
About The Position
The Unit Coordinator provides routine clerical support for a skilled nursing facility, including answering phones, routing callers, relaying messages, and providing information. The position manages departmental documents, forms, supplies, and equipment, and supports clinical staff by preparing and maintaining resident medical records. The coordinator enters physician orders and related admission, billing, demographic, and monthly recap information into the current electronic medical records system, and ensures appropriate disciplines are notified. The role also includes responding to calls for resident assistance, communicating with staff, residents, visitors, medical staff, and families, and completing assigned audits and other duties. The job description notes that its duties and qualifications are not a comprehensive inventory of all work that may be required.
Requirements
- High school diploma or GED preferred.
- Previous computer experience and database management preferred.
- Knowledge of or experience with medical terminology.
- Effective written and verbal communication skills.
- Proficient computer skills to document, communicate, and enter information into the electronic medical records system.
- Critical-thinking skills, decisive judgment, and ability to work with minimal supervision.
- Ability to work in a fast-paced, stressful environment and take appropriate action.
- Ability to communicate effectively in English in compliance with patient safety standards.
- Current American Heart Association CPR/BLS certification for the Healthcare Provider, or ability to obtain it before the start date.
Nice To Haves
- High school diploma or GED.
- Previous computer experience and database management.
Responsibilities
- Answer phones, route callers, take messages, and provide routine information to callers.
- Use fax and copy machines and route received forms to appropriate personnel.
- Answer calls for assistance from residents and inquiries about residents from medical staff and families.
- Communicate with staff, other departments, residents, and visitors; perform routine clerical duties and support staff in providing care.
- Prepare and manage resident medical records.
- Accurately enter physician orders and related admission, billing, demographic, and monthly recap information into the current EMR system, and ensure relevant disciplines are notified.
- Update and maintain facility forms and ensure copies are available.
- Order, distribute, and maintain office and medical supplies for the skilled nursing facility.
- Complete monthly and quarterly audits as assigned.
- Perform other duties as requested or assigned.
- Provide consistently exceptional care at all times.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
