Unit Clerk - Nights

Emory Healthcare•Atlanta, GA

2d•$18 - $21

About The Position

The Unit Clerk supports unit and department operations by answering telephones, greeting visitors, screening calls, taking messages, and directing callers and visitors to appropriate staff. The role may page staff as needed and responds to patient requests through the patient intercom system, relaying information to staff for immediate attention. The clerk receives and transcribes physicians’ orders, updates and maintains patient-record information in accordance with department protocols and applicable guidelines, routes records appropriately, and maintains confidentiality. The position also arranges physician-ordered tests, supplies, equipment, treatments, and special dietary needs; enters and retrieves patient charge and supply-order data; and reconciles daily patient charges to support accurate billing. Additional duties include operating standard office equipment, maintaining and ordering office supplies and forms, completing purchase requisitions, and receiving supplies. Other related responsibilities may be assigned.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedures.
Screen calls, take messages, and refer callers or visitors to the appropriate staff member.
Page staff members when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, and maintain patient-record information in accordance with department protocols and applicable federal, state, and organizational guidelines.
Route records to the appropriate department or staff and maintain confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
Arrange physician-ordered medical tests, supplies, equipment, treatments, and special dietary needs.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.