Unit Clerk - Nights

Emory•Atlanta, GA

About The Position

The Unit Clerk supports unit and departmental operations by answering telephone calls, greeting visitors, screening calls, taking messages, and directing callers and visitors to appropriate staff. The role may also page staff when needed. The clerk receives and transcribes physicians’ orders according to established guidelines and records, updates, maintains, and routes patient records while protecting confidential information and following departmental, organizational, and legal requirements. The position uses standard office equipment and personal computer applications, maintains office supplies and forms, and processes purchase requisitions and supply receipts. It responds to patient requests through the patient intercom system and relays information to staff for immediate attention. The clerk arranges medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician. The role also enters and retrieves data for patient charges and supply orders, including reconciling daily patient charges to support accurate billing. Other related responsibilities may be assigned.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit and department telephones and greet visitors according to departmental procedure.
Screen calls, take messages, refer callers and visitors to appropriate staff, and page staff when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, maintain, and route patient records in accordance with department protocol and applicable guidelines while maintaining confidentiality.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.