Unit Clerk - Nights

Emory•Atlanta, GA

About The Position

The Unit Clerk provides clerical and administrative support for a unit or department in a healthcare setting. The role answers and screens telephone calls, greets visitors, takes messages, and directs callers and visitors to appropriate staff. It receives and transcribes physicians’ orders, maintains patient-record information in accordance with applicable protocols and guidelines, routes records, and protects confidentiality. The Unit Clerk operates standard office equipment; manages office supplies and forms; responds to patient requests through the intercom system; and relays information to staff for immediate attention. The role also arranges medical tests, supplies, equipment, treatments, and special dietary needs as ordered by a physician, and enters and retrieves patient-charge and supply-order data, including reconciling patient charges to support accurate billing.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer and screen unit or department telephone calls, greet visitors, take messages, and refer callers or visitors to appropriate staff; page staff when necessary.
Receive and transcribe physicians’ orders according to established guidelines.
Record, update, and maintain patient-record information in accordance with department protocol and applicable federal, state, and organizational guidelines.
Route records to appropriate departments or staff and maintain confidentiality of information.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system and relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.