Unit Clerk - Nights

Emory Healthcare•Atlanta, GA

2d•$18 - $21

About The Position

The Unit Clerk supports unit operations by answering telephones, greeting visitors, managing communications, processing physician orders and patient-record information, and coordinating supplies and patient-related services. The clerk maintains confidentiality and follows departmental procedures and applicable federal, state, and organizational guidelines. The role also involves entering and retrieving patient-charge and supply-order data and reconciling patient charges to support accurate billing.

Requirements

High school diploma or equivalent.
One year of previous clerical experience.
Experience with various personal computer software applications.

Responsibilities

Answer unit or department telephones and greet visitors according to departmental procedure; screen calls, take messages, or direct callers and visitors to appropriate staff.
Page staff members when necessary.
Receive and transcribe physicians' orders according to established guidelines.
Record, update, and maintain information in patient records in accordance with department protocol and applicable federal, state, and organizational guidelines.
Route records to appropriate departments or staff and maintain confidentiality of information.
Operate standard office equipment, including telephones, copiers, fax machines, and computers.
Inventory, order, and maintain office supplies and forms; complete purchase requisitions and receive supplies.
Respond to patient requests through the patient intercom system.
Relay information to appropriate staff for immediate attention.
Arrange medical tests, supplies, equipment, treatment, and special dietary needs as ordered by a physician.
Enter and retrieve data related to patient charges and supply orders, including daily reconciliation of patient charges to support accurate billing.
Perform related responsibilities as required.