Unit Clerk - Emergency - Part Time Day & Night - 48 hrs p/p

Hillsboro Area Hospital • Hillsboro, IL

59d • Onsite

About The Position

The Unit Clerk provides administrative and clerical support to the nursing unit to help ensure efficient patient care. This role serves as the department’s communication hub by coordinating physician, staff, and interdepartmental communication.

Requirements

• High School Diploma
• Familiarity with medical terminology, insurance processes, and electronic health records is a plus.
• Required proficiency in general clerical office duties, i.e., computer keyboarding, average typing skills, and switchboard console.
• Must have the ability to follow written and verbal directions
• Must be able to read, write, and communicate in English
• Completes and maintains all required education and/or training requirements.
• Comply with HIPAA regulations and always maintain patient confidentiality.
• Follows and maintains all lawful safety, health requirements, and regulations, and follows protocols for required protective equipment (PPE).
• Promptly reports safety issues, job-related injury, or illness, near misses, etc. in SafetyZone.
• Follows Hillsboro Health Standards of Behavior.

Nice To Haves

• CNA experience is preferred.
• Certified Nursing Assistant (CNA) or Medical Assistant (MA) certificate preferred
• Basic Life Support (BLS) required or willing to obtain within 30 days of hire.

Responsibilities

• Supports and promotes an environment conducive with the Mission, Vision, and Values of the hospital.
• Greet families, patients, visitors, and other staff professionally.
• Communicate professionally and effectively with nursing staff, support service departments, and interdisciplinary teams, including during high stress situations.
• Contacts consultants, laboratory, radiology, respiratory, Environmental services, and other departments as requested.
• Maintain confidentiality of all patients, hospital, or physician related information.
• Coordinates effectively with clinical staff to ensure timely patient flow and service delivery.
• Provides clear directions and answers questions to help patients navigate the facility with ease.
• Ability to work independently with minimal supervision.
• Answers and directs phone calls and patient call lights.
• Maintain accurate tracking of patients throughout ED.
• Maintains accurate patient records.
• Help coordinate admissions, discharges, and transfers by preparing paperwork and assisting with phone calls.
• Assist with locating supplies, forms, equipment, and other resources.
• Obtain outside medical records and in-house EMR medical records as needed.
• Maintain orderly condition of assigned work area.
• Support infection control and patient safety initiatives.
• Assists with document scanning and record keeping.
• Assist with daily, weekly, and monthly cleaning of equipment, work, and storage areas.
• Is knowledgeable of general hospital and unit specific policies and procedures.
• Complies with EMTALA regulations
• Accurately registers patients, verifies demographics, and ensures all required information is collected and entered in the EMR.
• Confirms insurance eligibility, obtains necessary authorizations, and explains financial responsibilities in a clear and compassionate manner.
• Collects co-pays, deductibles, and other payments while maintaining sensitivity to patient circumstances.
• Other duties may be assigned and are subject to change with or without notice.

Benefits

• Receives training and/or attends necessary meetings to meet the criteria as outlined in Hillsboro Health’s Corporate Compliance Plan and Code of Conduct.
• Understands the responsibilities related to compliance and knows to contact the Corporate Compliance Officer should there be any instance of question or concern regarding fraud and/or abuse.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED