Summer 2027 Undergraduate Internship - Operations

Fidelity InvestmentsDurham, NC
$20 - $32Onsite

About The Position

The Fidelity Intern Program (FIDTERN Program) is a full-time, paid, 10-week program designed to offer students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team. The program aims to provide students with a firsthand experience of working at Fidelity full-time, fostering a sense of belonging and community, while delivering critical training and development for future associates. Interns can expect professional and financial development sessions, mentorship opportunities, and regional events. Operations interns will work closely with clients and business partners to ensure the seamless delivery of Fidelity’s products and services through outstanding customer service support and detailed processing of transaction requests. Internship opportunities in operations could be aligned to a wide variety of business units, including but not limited to Client Experience, Healthcare Operations, Fidelity Fund & Investment Operations, and more.

Requirements

  • Highly organized and self-motivated
  • Strong time management skills
  • Accuracy & attention to detail
  • Analytical and problem solver
  • Customer centricity & satisfaction
  • Ability to multi-task, prioritize, and meet deadlines
  • Effective communication skills
  • Flexibility to adapt to changing business needs
  • Data gathering and reporting skills
  • Process oriented
  • Current college student undergraduate who will return to coursework after their summer internship
  • Availability for entire 10-week program from June 7th, 2027 - August 13th, 2027

Nice To Haves

  • Strong problem solving skills
  • Excel skills

Responsibilities

  • Work closely with clients and business partners to ensure the seamless delivery of Fidelity’s products and services.
  • Provide outstanding customer service support.
  • Process transaction requests with detail.

Benefits

  • Paid internship
  • Professional & Financial Development Sessions
  • Mentorship program
  • Regional Events
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