Summer 2027 Undergraduate Internship - Systems

Fidelity Investments•Durham, NC

2d•$28 - $42•Onsite

About The Position

Fidelity's full-time, paid, 10-week internship program offers students the opportunity to contribute to meaningful, real-world work and projects as valued members of a dedicated team. Our program is designed to provide students with firsthand experience of what it is like to work at Fidelity as a Systems Analyst. The program includes Professional & Financial Development Sessions, Mentorship, Regional Events, Learn by Building, and AI-Enabled Analysis. We're looking for curious, driven Systems Analyst interns who want to understand how technology and business come together to solve problems, improve customer experiences, and deliver value.

Requirements

Current pursuit of a Bachelor's degree in Computer Science, Information Systems, Business Analytics, Software Engineering, Technology Management, or a related field.
Interest in understanding how technology solutions support business objectives and customer needs.
Familiarity with requirements gathering, documentation, systems analysis, or business process concepts through coursework, projects, or internships.
Foundational understanding of data concepts, including data flows, validation, or querying.
Strong analytical thinking and problem-solving skills.
Ability to break down complex problems and ask thoughtful questions.
Strong written and verbal communication skills.
Ability to collaborate effectively in a team-oriented, fast-paced environment.
Curiosity, attention to detail, adaptability, and a passion for continuous learning.
Current undergraduate student who will return to coursework following the internship.
Availability for the entire 10-week internship program

Nice To Haves

Business Analysis & Requirements Management
User Stories, Functional Specifications, and Acceptance Criteria
Process Mapping and Workflow Analysis
Data Flow Analysis and Data Validation
SQL and Basic Querying Techniques
Testing, Quality Assurance, and Defect Management
Diagramming Tools such as Visio and Draw.io
Documentation and Collaboration Tools
AI-Assisted Analysis and Emerging Technology Applications

Responsibilities

Support requirements gathering activities by participating in stakeholder discussions, documenting business needs, and helping clarify requirements.
Work on real projects across the full delivery lifecycle, gaining exposure to requirements analysis, solution design, testing, implementation, and production support.
Create and maintain documentation including user stories, functional requirements, acceptance criteria, process maps, and data flow diagrams.
Develop an understanding of business processes, system workflows, and data flows across multiple technology platforms.
Support data analysis activities by running queries, validating information, investigating issues, and identifying opportunities for improvement.
Assist with quality assurance efforts by developing test cases, executing tests, analyzing results, and documenting findings.
Collaborate with analysts, engineers, product teams, and business partners to help deliver solutions that support customer and business outcomes.
Explore emerging technologies, including AI tools, and learn how they can improve analysis, decision-making, and delivery effectiveness.